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ticketing

A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services.

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This is a professional training designed by Google with 5 courses. This program also prepares one for the CompTIA A+ exams, the industry standard certification for IT—A dual credential will be earned when both are completed. This program is ACE® approved—up to 12 college credits; the equivalent of 4 associate degree-level courses, can be earned …

  • Updated Nov 26, 2022
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