Amazon Transcribe Live Call Analytics (LCA) Sample Solution
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Updated
May 28, 2024 - JavaScript
Amazon Transcribe Live Call Analytics (LCA) Sample Solution
AI-based voice-assisted Contact Center for assisting Farmers for their problems.
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Call center training tips website.
Agent Insights & Call Activity at Your Fingertips. This Power BI dashboard tracks calls answered, answer speed, & customer satisfaction. Built with Power BI & Excel.
Prophet model using the FbProphet library and MLP model using the Cesium library on time series dataset.
A sample callcenter simulator using OpenAI technologies such as ChatGPT, Whisper and other APIs to automate and improve callcenter operation. This project is intended to be a sandbox application to test feasibility and other ideas.
This code will set up a contact flow/IVR for real time authentication with Mobile BankID and can be deployed in minutes.
Automate call transcriptions for real-time and previously recorded calls by using custom speech models, text analytics, and industry-specific natural language processing with the Microsoft Call Center Intelligence Accelerator.
全新工作手机paas能力整合,提供全场景客户沟通留存,电话、短信、微信记录api实时查看
Analyzed a call center dataset for the month of October 2022 using Excel
Interview challenge
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