Problem with categories (<-> tags)

[Mike-Sbg]

I've a strange issue:

When I set a category to any entry in my calender it is not synced.

I tried it, with Thunderbird (TBSYNC), Outlook 365 and NINE (Android App)

The other way round, when I set the categorie / tag in den Webfront-End it is also not synced to the clients

Can somebody help me - what further informations are needed for investigation?

Yours Mike

p.s. in german: Wenn es hilft, kann ich auch gerne auf deutsch schreiben

[lab-at-nohl]

You should add a log file, level DEBUG, while syncing.

[Mike-Sbg]

Sorry I'm not familiar with that ... where do I find a documentation for that, or can you please tell me, how to enable the debug mode?

[lab-at-nohl]

Go to setup.php and activate logging.

[Mike-Sbg]

Here is the log, I tried to ad the category "Geburtstag" to an entry:

testeng.log

[lab-at-nohl]

Ok, thanks for the log. Please help me understanding.

• Is it a personal tag oder system wide (setup via Admin panel)?
• Does the Role (Admin panel) for the user includes tags for Calendar?
• Can you add tags to your Calendar if you do it by the Tine 2.0 webui?
• What client are you using?

To explain my questions: Your log shows the attempt to read and an attempt to update a Calendar entry (related to the tag you mentioned)

013a74 - mike - 2021-02-22T16:30:10+00:00 NOTICE (5): Tinebase_Tags::getTagsById::251 Tag(s) not found or insufficient rights: Array
(
    [0] => Geburtstag
)

[Mike-Sbg]

• It is a personal tag
• Yes the User has the role for personal tags (User has role user and admin)
• Yes tags can be added via webui (but they are not synced to the client)
• the client in the log was Tbsync, but the problem also exists in Outlook 365 and with the app nine on android

I hope this helps

[Mike-Sbg]

I tried the following:

I set a tag in the webui ... it will then be synced to the client.

Second setp::

I change the tag in the client and let it sync. The tag is gone in the webui.

[Mike-Sbg]

Did you find a solution or a missconfig on my side?

[lab-at-nohl]

Did you find a solution or a missconfig on my side?

I have not found the time, yet. Maybe also some one else should investigate. But I can confirm this behaviour in CalDAV (Thundebird lightning). My Exchange client (Android) does not support categories.

[pschuele]

hm, it looks like that tags never worked correctly (from sync client -> tine). the incoming tag names need to be converted to tine20 tag records, currently an ID is expected (see "NOTICE (5): Tinebase_Tags::getTagsById::251 Tag(s) not found"). but they should work the other way round.

I'll try to fix this when I find some time. it looks like we do not even have a test case for that 😢

But I can confirm this behaviour in CalDAV (Thundebird lightning)

is it also not working via caldav? we should open a separate issue for that, because of the different frontend it uses.

[Mike-Sbg]

Thank you, When I can help anything, let me know