C1 Tenkeyless Keyboard not supported by Via

[KawaiiBakemono]

Describe the bug
Although my keyboard is plugged in, it says "Searching for devices...", however the 'Key Tester' registers my all of my inputs.

To Reproduce
Steps to reproduce the behavior:

1. Go to 'Configure'
2. Infinitely says "Searching for devices..."

Expected behavior
Via should recognize my keyboard.

Screenshots

VIA Version

• I am using https://usevia.app/
• I am using the latest release of the desktop app from https://github.com/the-via/releases/releases/latest

Keyboard firmware VIA protocol

• Says Requires connected device

Desktop (please complete the following information):

• OS: Kubuntu Linux 23.04

Custom json definition?

• I am loading a custom json definition using the designer tab

Sanity checks

• I have tried connecting the keyboard directly to the computer (i.e. not using a USB hub)
• I have flashed the latest firmware from https://www.caniusevia.com/docs/download_firmware
• The firmware is not available for my model.

[adophoxia]

This board is not supported by VIA because it's not listed in https://www.caniusevia.com/docs/supported_keyboards.

[KawaiiBakemono]

Are there any plans to support it?

[Xelus22]

Are there any plans to support it?

Should be asking Keychron that.

[jpjonte]

On their official page for the C1 Pro, about 1/4 down the page, Keychron wrote the following:

Since the VIA code for the C1 Pro is still awaiting approval from Github, it is not yet automatically recognized.

Is there some kind of deadlock here with both sides waiting for a response from the other?

[Xelus22]

Idk about this but its already in... the-via/keyboards#1912

[adophoxia]

@jpjonte, I want to be sure. You're talking about the regular C1, right?

[jpjonte]

@adophoxia no, I'm talking about the C1 Pro. I see now that this issue is about the C1.
But as far as I can tell that keyboard doesn't support VIA in the first place: https://www.keychron.com/products/keychron-c1-wired-mechanical-keyboard