ImportError: DLL load failed: The specified module could not be found - while importing tensorflow

[sparachi1011]

Please make sure that this is a build/installation issue. As per our GitHub Policy, we only address code/doc bugs, performance issues, feature requests and build/installation issues on GitHub. tag:build_template

System information

• OS Platform and Distribution (e.g., Linux Ubuntu 16.04): Windows 10
• Mobile device (e.g. iPhone 8, Pixel 2, Samsung Galaxy) if the issue happens on mobile device:
• TensorFlow installed from (source or binary): pip install tensorflow
• TensorFlow version:2.2
• Python version: checked 3.6,3.7,3.8
• Installed using virtualenv? pip? conda?: both pip and conda
• Bazel version (if compiling from source): NA
• GCC/Compiler version (if compiling from source): NA
• CUDA/cuDNN version: NA
• GPU model and memory: AMD Radeon(TM) Vega 8 Graphics

Describe the problem
facing the problem of module not found while loding DLL when importing tensorflow.
Tried with multiple options like python version, tensorflow versions etc.

is tesnorflow also supports ADM graphic drivers ?

Provide the exact sequence of commands / steps that you executed before running into the problem
import tensorflow as tf

Any other info / logs

import tensorflow
Traceback (most recent call last):

File "", line 1, in
import tensorflow

File "C:\Users\SaiKoushik\Anaconda3\lib\site-packages\tensorflow_init_.py", line 41, in
from tensorflow.python.tools import module_util as _module_util

File "C:\Users\SaiKoushik\Anaconda3\lib\site-packages\tensorflow\python_init_.py", line 40, in
from tensorflow.python.eager import context

File "C:\Users\SaiKoushik\Anaconda3\lib\site-packages\tensorflow\python\eager\context.py", line 35, in
from tensorflow.python import pywrap_tfe

File "C:\Users\SaiKoushik\Anaconda3\lib\site-packages\tensorflow\python\pywrap_tfe.py", line 28, in
from tensorflow.python import pywrap_tensorflow

File "C:\Users\SaiKoushik\Anaconda3\lib\site-packages\tensorflow\python\pywrap_tensorflow.py", line 83, in
raise ImportError(msg)

ImportError: Traceback (most recent call last):
File "C:\Users\SaiKoushik\Anaconda3\lib\site-packages\tensorflow\python\pywrap_tensorflow.py", line 64, in
from tensorflow.python._pywrap_tensorflow_internal import *
ImportError: DLL load failed: The specified module could not be found.

Failed to load the native TensorFlow runtime.

See https://www.tensorflow.org/install/errors

for some common reasons and solutions. Include the entire stack trace
above this error message when asking for help.

[Saduf2019]

@sparachi1011
What is make/model of your cpu?
I suspect your cpu model does not support AVX instructions sets.See hardware requirements
Make sure to download the latest microsoft visual c++ redistributable from here.
.Also, please follow the instructions from to install from Tensorflow website.

Please, check Your CPU/Python is on 32 bits?Please, refer #36167 and see if it helps you.Please, refer similar issues #36167 #36151 #36138 #36054 #36045 #36020 #36003 #35988 #35903 #35880 #35865 #35805 #35789 #35773 #35772 #35767 #35766 #35749 #35721 #35618 #35204
Thanks!

[sparachi1011]

hi @Saduf2019 ,
What is make/model of your cpu: Dell Inspiron 15 5000 series,
I suspect your cpu model does not support AVX instructions sets:: it support, its a AMD Ryzen 5 series(latest version from AMD family)
Make sure to download the latest microsoft visual c++:: yes i have installed MS Visual 2019.

I can able to install tensorflow 1.15 and keras 2.0 but unable to use the upgraded versions.
Please, check Your CPU/Python is on 32 bits?:: python in on 64bits.

[jvishnuvardhan]

@sparachi1011 Few questions.

1. did you notice the issue when you installed in virtualenv?
2. were you able to install and import TF1.15 without any issue?

Can you please uninstall TF all versions, uninstall python all versions, restart comp/laptop, install python 3.7, install TF2.3 and then check whether you can import without any issue. Thanks!

[google-ml-butler]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you.

[google-ml-butler]

Closing as stale. Please reopen if you'd like to work on this further.

[google-ml-butler]

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