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NOTE: GitHub Discussions now enabled! #766

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kpym opened this issue Apr 18, 2021 · 8 comments
Closed

NOTE: GitHub Discussions now enabled! #766

kpym opened this issue Apr 18, 2021 · 8 comments

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@kpym
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kpym commented Apr 18, 2021

IMO, many of the issues here are not real issues, but rather questions or discussions. So maybe allowing GitHub discussions will keep only the "real" issues here.

I know there is already a tectonics forum, but switching to GitHub discussions will bring everything to the same place with all the advantages, especially the ability to move a topic between the issue tracker and the discussion forum.

@pkgw
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pkgw commented Apr 18, 2021

Thanks for the proposal! I have to admit that the Tectonic forum has not taken off like I'd hoped and I don't do much to maintain or support it right now, so that's another thing to factor in.

I don't have any experience using GitHub Discussions although I'm familiar with the general concept. I'm certainly willing to give it a try but would be interested to hear folks' opinions about how well (or not-well) it works. Does anyone else have any comments on the topic?

@kpym
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kpym commented Apr 19, 2021

@pkgw Just to say that I have no experience with Github Discussions (it is relatively new) but it looks like to be very close to the issue tracker, so if somebody complains about it, it should complains about the GitHb issues too ;)

@pkgw
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pkgw commented Apr 19, 2021

@gabestein You've made exactly this transition, no? Any thoughts about how it's gone so far?

@gabestein
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gabestein commented Apr 29, 2021

Sorry I'm late! It's been great, honestly. It's done three things nicely for us:

  1. Helped keep Issues, which we use for our sprint process, uncluttered.
  2. Simultaneously lowered the barrier to entry for folks who found it intimidating to create an issue, particularly for things that were more ideas or questions than bugs/enhancements, because the forum feels like a much less technical and more open space.
  3. One less login/site to remember for folks to get help/share ideas/etc. We had a Discourse forum before, but it wasn't used all that much. The GitHub forum is (surprisingly and delightfully!) highly trafficked.

See, for example, this amazing thread on building editorial management features.

@Neved4
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Neved4 commented Oct 23, 2021

@pkgw This would totally rock 🚀

For example I found how many people reported issues related to outdated (compared to last TeX Live release which is what many use anyways) or missing packages were all scattered between tectonic, tectonic-staging and tectonic-texlive-bundles. This makes it even more difficult to keep tabs on them, and I wanted to discuss if we could somehow make absolutely clear where to guide all people to these kinds of requests.

@pkgw
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pkgw commented Oct 25, 2021

@mnrvwl Yes, it's challenging when there are so many different places and ways for people to report issues or ask questions. Each place does has its uses, but like you say it's very hard to channel people into the right places. I don't believe that turning on GitHub discussions would inherently help with that, but it is definitely true that I try to stay on top of my GitHub notifications while I just don't have the bandwidth to participate in external forums to the level that they deserve (even/especially the tectonic.newton.cx that I've set up myself ...)

@pkgw
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pkgw commented Mar 22, 2022

It took me a while but I've gone ahead and turned on discussions:

#878

Let's see how it goes!

@pkgw pkgw closed this as completed Mar 22, 2022
@pkgw pkgw pinned this issue Mar 22, 2022
@pkgw pkgw changed the title Proposal : allow GitHub discussions NOTE: GitHub Discussions now enabled! Mar 22, 2022
@goyalyashpal
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Let's see how it goes!

@pkgw how are you feeling about it now after more than a year has been passed? 👀 💭

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