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Error message during app registration with pCloud #276

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alensiljak opened this issue Nov 28, 2018 · 7 comments
Open

Error message during app registration with pCloud #276

alensiljak opened this issue Nov 28, 2018 · 7 comments
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bug help wanted spooky A bug the maintainers cannot reproduce.

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@alensiljak
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Bug report

Steps to reproduce - current behaviour

  1. install Firefox addon
  2. enable pCloud provider
  3. click Allow app in the next screen

What is the expected behaviour

Enable the provider.

Additional remarks

image

Environment

Operating System: Windows 10

Browser vendor and version: Firefox Developer Version, 64.0b12, 64-bit

Storage Provider: pCloud

@subdavis
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You've edited all the context out of this screenshot. I have no idea what this image is.

It's clearly not Tusk, because that logo doesn't show up anywhere.

What screenshot is this?

@alensiljak
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alensiljak commented Nov 28, 2018

The screenshot is the error message that appears after the user performs the three fairly simple steps listed under "Steps to reproduce".

@alensiljak
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Hm, after disabling/enabling the plugin and restarting the browser, I can see the provider enabled and the list of databases from pCloud in the settings.

@alensiljak
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Now I'm getting

image

when trying to log in but that's a separate issue, I guess. You can decide if the first reported error is worth investigating further.

@subdavis
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The screenshot is the error message that appears after the user performs the three fairly simple steps listed under "Steps to reproduce".

Which is what? I cannot reproduce this bug, so I'll need to spend time getting Firefox Dev edition set up.

Since I can't reproduce this, the steps you provided are not enough to tell me where the error comes from.

I'm glad it's working now. Did this happen on a brand new installation, or have you been using pCloud for a while?

@alensiljak
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alensiljak commented Nov 28, 2018

This is the first installation of Tusk. I would say it is a part of app authentication. Could be an issue with pCloud APIs but I'm not sure how that part works exactly.
It happened after authenticating with pCloud and registering the application.

@subdavis
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I would say it is a part of app authentication.

So it's a screenshot from the popup window that opens when you enable pCloud. Awesome. That could either be my fault or pCloud's, but I'll keep fiddling with it to see if I can reproduce it.

@alensiljak alensiljak changed the title Can't link app with pCloud Error message during app registration with pCloud Nov 28, 2018
@subdavis subdavis added bug help wanted needs more details spooky A bug the maintainers cannot reproduce. and removed needs more details labels Nov 28, 2018
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