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Cant get receipt email to work #613

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Seichis opened this issue Sep 28, 2016 · 4 comments
Closed

Cant get receipt email to work #613

Seichis opened this issue Sep 28, 2016 · 4 comments

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@Seichis
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Seichis commented Sep 28, 2016

Hi,

From what I have understood, in order to send an email receipt when I charge a customer I only need to have a the email in the ReceiptEmail field of the charge. But this does not seem to work. I can see that the charge has been made in the dashboard and I can see that the customer I created has been charged.
Ofc I have enabled the email option in the settings of Stripe but I do not receive anything. I have tested the email from the Stripe dashboard and it works fine.

So what do I miss?
Thank you in advance, KM

@jaymedavis
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Please check with Stripe support - this does not appear to be an issue with Stripe.net (I do not know the answer)

@Seichis
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Seichis commented Sep 28, 2016

OK found it. FYI, Stripe does not send receipt emails for test mode. Only for live mode.

https://support.stripe.com/questions/why-am-i-not-receiving-confirmation-receipt-notification-emails-from-stripe

@jaymedavis
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Ah! Thanks so much for updating!!!

@littlemountainman
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Awesome searched ages for it. 👍

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