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Cannot access webpage #692

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Katie-East opened this issue Jun 27, 2022 · 8 comments
Open

Cannot access webpage #692

Katie-East opened this issue Jun 27, 2022 · 8 comments
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@Katie-East
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After one or two searches (advanced speciment reports), I am no longer able to access CoRA.

I either get a page that says "The requested URL cannot be retireved" or "Server error". At which point I cannot even load the home page.

This has been happening since Thursday and is on both my work and personal devices as well as another computer I have tried around the lab.
@fedamann @SachinPawaskarUNO
webpage crash

@Katie-East Katie-East added the bug label Jun 27, 2022
@fedamann
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fedamann commented Jun 27, 2022 via email

@clegarde
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clegarde commented Jun 27, 2022 via email

@Katie-East
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Clearing cookies does not seem to have worked. After the webpage crashed in Edge I was also not able to access it in Chrome either.

Still having the same issue today.

@mei215
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mei215 commented Jul 5, 2022

Larkin, Stiles, and I are having the same issue today @SachinPawaskarUNO @clegarde @fedamann

@SachinPawaskarUNO
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@fedamann @clegarde @mei215 @Katie-East Can you please check if DPAA IT has made some updates to your machines.
Can some one just check if things are still working from outside DPAA network? It seems to be working for me. This more than likely seems to be a DPAA network/IT issue.

@jyopak
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jyopak commented Sep 7, 2022

I am having this issue, after running one search it just crashes and I can't even get back to the dashboard. I've even gone as far as to reset the browser. @SachinPawaskarUNO @Katie-East @fedamann any ideas?

@SachinPawaskarUNO
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@jyopak Sorry for the delayed response.
What project are you running this in? Is this via the quick search at the top in the header or via the Advanced Specimen Search or via a Report? More importantly Can you also share the search criteria you have used?

@jyopak
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jyopak commented Sep 19, 2022

@SachinPawaskarUNO
What project are you running this in? Ploesti
Is this via the quick search at the top in the header or via the Advanced Specimen Search or via a Report? Eeither they both fail. In addition some people can not even get to the main Coracore webiste
More importantly Can you also share the search criteria you have used? I believe I was looking for sacrum, incomplete, from everything not associated with an individual/sequence, but I can't be sure

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