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No 'Delete Account' available #2053

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ghost opened this issue Mar 8, 2024 · 1 comment
Open

No 'Delete Account' available #2053

ghost opened this issue Mar 8, 2024 · 1 comment

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@ghost
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ghost commented Mar 8, 2024

I subscribed to a SimpleLogin account with a dedicated true email address.
I installed the SimpleLogin Firefox extension, tried it out, didn't want to keep it.
I logged to my SimpleLogin account, searched for 'Delete Account" : nothing.
I searched through SimpleLogin's FAQ which states that the 'Delete Account" is available at the bottom of 'Settings'
I looked again at my 'Settings" and found no 'Delete Account', be it at bottom, top, in-between : no 'Delete Account'
I opened my Email manager, deleted the true email address I had provided to SimpleLogin.

That's how things get cumbersome when an application fails to deliver a clear 'Delete Account".
SimpleLogin will maybe contact me at the end of the 7-day free Premium, their email will return to sender.
Who's fault? Not mine. I don't like to proceed this way but when I encounter a subscription which provides no Account deletion I see no other way to proceed.

@nguyenkims
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The delete account button has been moved to the account setting page at https://app.simplelogin.io/dashboard/account_setting

You can see it when clicking on your profile at top right.

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