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This isn't a feature request or a discussion topic
Bug description
Groups are missing after reinstall. Even if the group name was changed or new messages was written.
Steps to reproduce
In short:
Android Smartphone (with LineageOS) of a friend was stolen
He used the Signal App and the Desktop App
We have blocked the old SIM-Cart
We ordered a new SIM-Cart with the same phone number
Signal registration PIN was not used in the past
We activate the new SIM-Cart in a new smartphone and install Signal.
Signal registration works and now we also set a registration PIN.
Non-group chats worked: I can send him messages and he can answer them. I verified the new safety number and i saw the information messages about this in all shared groups. But the groups doesn't appears on his phone.
I have tried a few things:
We re-linked Signal Desktop
Signal Desktop works in every way:
Receive group messages
write group messages
Create new groups
On the phone groups doesn't work:
Old groups doesn't appear
He can't create any new group!
If the Desktop App is not running, i can see that a new group message to him will not be delivered.
I deinstalled Signal on the phone and reinstall it: This doesn't change anything.
It's the latest Version: 7.2.4
Device info
Device: Motorola moto g7 power (codename: ocean) Android version: LineageOS 20.0 with MicroG from 2024-02-12 - lineage-20.0-20240212-microG-ocean.zip Signal version: 7.2.4 Signal Desktop: Latest version on Ubuntu
And It's a new behavior now: It's still the same installation.
Now, creating a group worked and a few old, exiting groups worked: They are visible after new messages.
But there are still groups that doesn't work. But i found a work-a-round: I removed the person and after re-assign it works!
Bug description
Groups are missing after reinstall. Even if the group name was changed or new messages was written.
Steps to reproduce
In short:
We activate the new SIM-Cart in a new smartphone and install Signal.
Signal registration works and now we also set a registration PIN.
Non-group chats worked: I can send him messages and he can answer them. I verified the new safety number and i saw the information messages about this in all shared groups. But the groups doesn't appears on his phone.
I have tried a few things:
Device info
Device: Motorola moto g7 power (codename:
ocean
)Android version: LineageOS 20.0 with MicroG from 2024-02-12 - lineage-20.0-20240212-microG-ocean.zip
Signal version: 7.2.4
Signal Desktop: Latest version on Ubuntu
Link to debug log
https://debuglogs.org/android/7.4.2/acdca96fba861ec6f9f75ebbe2d7a2fbeed39bfd2759c97460c271bacf8248dd
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