No screen popup when getting a video call

[SoilnRock]

For a couple of weeks now I'm not getting a popup screen when I get a video call. I have to open signal, go to the contact, select the camara icon and only then/there I can answer the call!
This of course only works when I know who is calling me.

[alex-signal]

Could you upload a debug log please?

[SoilnRock]

OK, although I haven't done this before, will try to figure out how to do it!

[SoilnRock]

Now that was easy!
https://debuglogs.org/android/7.2.4/121f221839fdf8a2c9524256e0c8f47803ca57fce0528911ff4c2162ada58d8a

[alex-signal]

When a call comes in, there should be a notification that pops up over the top of your screen allowing you to answer the call. Does this not appear either? Is there no notification in your notification shade?

Newer versions of Android utilize CallStyle notifications for incoming calls

[SoilnRock]

There's actually nothing notifying me in any way. If it wasn't for the ringing I wouldn't even know I was getting a call.
This problem appeared a couple of weeks ago, it was fine before.

[alex-signal]

Ok, thanks for confirming! I can see that the IncomingRinger is trying to play back a ringtone. Does your device have incoming calls silenced at all? I'll make sure we're tracking this.

[SoilnRock]

No, incoming calls are not silenced and I can hear the ringtone, yet there is no visual notification.
When I have my phone in silent mode I miss every call because there's no visual notification in any way.

[SoilnRock]

Man, this is so incredbly frustrating! I'm missing nearly all my calls. People now have to send me a message first that they're plannng on videocalling me. :-(
This really should be fixed ASAP.