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If you are entering a new item, and you use the name of an existing item, the message should be helpful.
Why Fix
Reduce bank confusion, support time.
Details
This happened when a bank tried to enter a new item and used the name of an inactive item.
All they got was a "Something Didn't Quite Work Right - Try Again?" message.
In this case, the error messages should include "An Item with that name already exists (could be an inactive item). "
Criteria for Completion
If you try to enter an item with the same name as an existing item, you receive the more helpful message
tests to demonstrate this behaviour
The text was updated successfully, but these errors were encountered:
Summary
If you are entering a new item, and you use the name of an existing item, the message should be helpful.
Why Fix
Reduce bank confusion, support time.
Details
This happened when a bank tried to enter a new item and used the name of an inactive item.
All they got was a "Something Didn't Quite Work Right - Try Again?" message.
In this case, the error messages should include "An Item with that name already exists (could be an inactive item). "
Criteria for Completion
The text was updated successfully, but these errors were encountered: