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Hi folks, I thought recently I hadnt heard much from Ruby Austalia, and then realsied I wasnt officially a member, so signed up.
That all went great!
Accessing my account I saw there is a "Cancel your account" button or similar (cant remember the exact name).
I clicked it as I was curious in what you folks might show next, often sites have a little "Sorrt to see you go, what was the issue, this is what happens next.. sorta thing.. and I was curious to see what might be there").
It triggered an immediate cancellation, and a little embarassed I sheapishly reached out to @pat after attempting to just sign up again and getting "Email address is taken" error.
Pat pointed me to the login page.. where I found the "Reactivate your account" link.
A little embarassed I've then set about reactivating my account, which had it's own issue.
The request in this Issue is to update the UI
Easy fix: Add a label to the button like "Pressing this button will immediatley process your cancellation"
Nicer fix: Button goes to a new page /sorry-you-are-leaving and a short exit interview is asked, maybe a dropdown list of reason for leaving and a space to write in a text box, maybe sends an email to the committee or such.
Also, once cancelled, seems no email is sent.. and the UI just reports a notice.. would be good if that notice includes.. to reactivate go to "sign in" > "Reactivate.." giving me clues as to how to sign back up.
The text was updated successfully, but these errors were encountered:
evolve2k
changed the title
Cancellation and reactivation of membership
Cancellation of membership
Mar 24, 2023
Hi folks, I thought recently I hadnt heard much from Ruby Austalia, and then realsied I wasnt officially a member, so signed up.
That all went great!
Accessing my account I saw there is a "Cancel your account" button or similar (cant remember the exact name).
I clicked it as I was curious in what you folks might show next, often sites have a little "Sorrt to see you go, what was the issue, this is what happens next.. sorta thing.. and I was curious to see what might be there").
It triggered an immediate cancellation, and a little embarassed I sheapishly reached out to @pat after attempting to just sign up again and getting "Email address is taken" error.
Pat pointed me to the login page.. where I found the "Reactivate your account" link.
A little embarassed I've then set about reactivating my account, which had it's own issue.
The request in this Issue is to update the UI
Easy fix: Add a label to the button like "Pressing this button will immediatley process your cancellation"
Nicer fix: Button goes to a new page /sorry-you-are-leaving and a short exit interview is asked, maybe a dropdown list of reason for leaving and a space to write in a text box, maybe sends an email to the committee or such.
Also, once cancelled, seems no email is sent.. and the UI just reports a notice.. would be good if that notice includes.. to reactivate go to "sign in" > "Reactivate.." giving me clues as to how to sign back up.
The text was updated successfully, but these errors were encountered: