Qualtrics API reported a bad request error (400)

[ktmorris]

While the all_surveys() function is working fine, fetch_survey() throws the following error:

` l <- fetch_survey(surveys$id[2])

Error in qualtrics_response_codes():

! Qualtrics API reported a bad request error (400):

• Please report this on https://github.com/ropensci/qualtRics/issues

Run rlang::last_trace() to see where the error occurred.`

[juliasilge]

Hello @ktmorris! There are two common issues that cause folks to run into this error.

• The first is not having your base URL set correctly. Notice that when you register your credentials:

The base URL you pass to the qualtRics package should either look like yourdatacenterid.qualtrics.com or like yourorganizationid.yourdatacenterid.qualtrics.com

• The second is Qualtrics proxying your request. Do you see any messages about this? For example, what do you see when you run this at the command line (not in R)?

curl --request GET \
--url https://XXX.qualtrics.com/API/v3/whoami \
--header 'x-api-token: YOURLONGAPITOKENHERE'

You would need to use your URL and your API token. Do you see anything in the results like:

Notice: Request proxied. For faster response times, use this host instead:

• Another thing to try -- can you run this code to see a bit more detail about what is happening?

## put your survey ID here:
fetch_url <- qualtRics::generate_url(query = "fetchsurvey", surveyID = "SV_xxx")
raw_payload <- qualtRics:::create_raw_payload(
    label = TRUE,
    start_date = NULL,
    end_date = NULL,
    limit = NULL,
    time_zone = NULL,
    unanswer_recode = NULL,
    unanswer_recode_multi = NULL,
    include_display_order = TRUE,
    include_questions = NULL,
    breakout_sets = NULL
)

res <- qualtRics:::qualtrics_api_request("POST", url = fetch_url, body = raw_payload)
res$meta
#> $requestId
#> [1] "f52b2929-b24a-4c9d-88a6-e7c9d3ff660d"
#> 
#> $httpStatus
#> [1] "200 - OK"

^{Created on 2022-04-04 by the reprex package (v2.0.1)}

[higgi13425]

Similar issue - request was proxied. Once I used the other URL, all went well.