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[REVER-42] ServiceNow Integration #311

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makeplane bot opened this issue Oct 13, 2023 · 2 comments
Open

[REVER-42] ServiceNow Integration #311

makeplane bot opened this issue Oct 13, 2023 · 2 comments
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50 🎃 feature GitHub hacktoberfest integration none Plane ticketing

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@makeplane
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makeplane bot commented Oct 13, 2023 •
edited by jatinsandilya

To goal of this issue is to support ServiceNow as an integration within Revert APIs.

ServiceNow documentation: https://developer.servicenow.com/dev.do#!/learn/learning-plans/washingtondc/new_to_servicenow/app_store_learnv2_scripting_washingtondc_servicenow_apis

Next steps:

  • Familiarise yourself with the ServiceNow APIs
  • Understand how we store OAuth credentials within Revert and make changes such that we can allow our users to be able to make a connection with a ServiceNow account
  • Create apis to get users , tickets from a connected ServiceNow account
  • Create apis to create a ticket to a connected ServiceNow account

As us any questions you might have on our discord.
@manish-singh-bisht
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i want to take this.

@jatinsandilya
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@manish-singh-bisht I've added a few details to the issue & assigned it to you. Lmk if you have questions along the way! Happy hacking 🎉

@manish-singh-bisht manish-singh-bisht removed their assignment Mar 7, 2024
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@jatinsandilya @allenjseb @manish-singh-bisht