Better-bibtex won't install

[alisonketz]

When I try to install better bibtex, I get the following error: The add-on "Better BibTex for Zotero" could not be installed. It may be incompatible with this version of Zotero.

What versions of zotero is better bibtex compatible with? I couldnt find this on the website. I have updated my zotero application to 5.0.60, which is the latest version available for linux. I am running Ubuntu 16.04. Maybe I need to run an older version of zotero? If that's the case, what version?

[label-gun]

It looks like you did not upload an debug report. The debug report is important; it gives @retorquere your current BBT settings and a copy of the problematic reference as a test case so he can best replicate your problem. Without it, @retorquere is effectively blind. Debug reports are useful for both bug analysis and enhancement requests; in the case of export enhancements, I need the copy of the references you have in mind.

This request is much more likely than not to apply to you, too, even if you think it unlikely, and even if it does not, there's no harm in sending a debug log that turns out to be unnecessary. @retorquere will more often than not just end up saying "please send a debug log first". Let's just skip over the unnecesary delay this entails. Sending a debug log is very easy:

1. If your issue relates to how BBT behaves around a specific reference(s), such as citekey generation or export, select at least one of the problematic reference(s), right-click it, and submit an BBT debug report from that popup menu. If the problem is with export, please do include a sample of what you see exported, and what you expected to see exported for these references.

2. If the issue does not relate to references and is of a more general nature, generate an debug report by restarting Zotero with debugging enabled (Help -> Debug Output Logging -> Restart with logging enabled), reproducing your problem, and selecting "Send Better BibTeX debug report..." from the help menu.

Once done, you will see a debug ID in red. Please post that debug id in the issue here.

Thank you!

[alisonketz]

Here is the bug Debug report generated ID # 1889323388

[alisonketz]

oops, here is the Debug ID: D790911852

[retorquere]

You need a newer version; 5.0.77 or later. The latest version for Linux is 5.0.78. You have almost certainly installed Zotero from https://launchpad.net/~smathot/+archive/ubuntu/cogscinl, which has stopped publishing updates over a year ago.

If this is indeed the case, you would need to uninstall zotero, remove the smathot repo from /etc/apt, and either

• install the zotero binaries from https://www.zotero.org/download/ manually,
• install the apt repo from https://github.com/retorquere/zotero-deb (which I keep updated), or
• install the snap/flatpack packages (at least I think those are available, but I have no experience with these).

Uninstalling and reinstalling Zotero will not affect your zotero library.

[alisonketz]

Thanks Emiliano!

Although I thought that I had installed zotero from the zotero website directly using their tarball... I had previously installed it using the cogscinl ppa from a few years ago - and because I had not uninstalled that ppa, the fresh installation that I thought I had done, well, it didn't work. Deleting the ppa, subsequent uninstalling zotero, and reinstalling using your link worked like a charm. Again, thanks for your help!

[github-actions]

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.