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crssync.exe - System Error #37330

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Saijin-Naib opened this issue Jun 21, 2020 · 4 comments
Closed

crssync.exe - System Error #37330

Saijin-Naib opened this issue Jun 21, 2020 · 4 comments
Labels
Bug Either a bug report, or a bug fix. Let's hope for the latter! Build/Install Related to compiling or installing QGIS

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@Saijin-Naib
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Describe the bug
image
After using OSGeo4W to upgrade my 3.12 install to 3.14
image

How to Reproduce
Use OSGeo4W to upgrade using Advanced and default selections.

QGIS and OS versions
Broken 3.14
Additional context
image
Website indicates that 3.14 is still in packaging and not released, so I guess what is occurring is OSGeo4W is applying a partial update and breaking the install.

@Saijin-Naib Saijin-Naib added the Bug Either a bug report, or a bug fix. Let's hope for the latter! label Jun 21, 2020
@gioman gioman added the Build/Install Related to compiling or installing QGIS label Jun 21, 2020
@agiudiceandrea
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agiudiceandrea commented Jun 21, 2020

@Saijin-Naib I think the issue is due to the protobuf library missing among the qgis package dependencies:

@ qgis
sdesc: "QGIS Desktop"
ldesc: "QGIS Desktop"
category: Desktop
requires: qgis-common python3-core pyqt5 python3-gdal gpsbabel python3-psycopg2 python3-qscintilla python3-jinja2 python3-markupsafe python3-pygments python3-python-dateutil python3-pytz python3-future python3-requests python3-pyproj python3-pyyaml python3-plotly python3-owslib python3-httplib2 python3-nose2 python3-mock qt5-qml exiv2 qt5-tools
version: 3.14.0-1
install: x86_64/release/qgis/qgis/qgis-3.14.0-1.tar.bz2 48899074 5f445c1a8dd166f578e54ef57d855dcb

The same problem occurs with the standalone installer for 3.14 available at https://qgis.org/downloads/?C=M;O=D

If you manually install the protobuf library package using the OSGeo4W setup, then QGIS starts without problem.

I've filed a bug report on osgeo4w issue tracker: https://trac.osgeo.org/osgeo4w/ticket/634

@agiudiceandrea
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agiudiceandrea commented Jun 21, 2020

@Saijin-Naib the bug was instantly fixed by @jef-n . The protobuf library was added as dependency of the qgis-common package.

https://trac.osgeo.org/osgeo4w/ticket/634#comment:1

#634: Protobuf dependency missing for QGIS 3.14 (both network and standalone
installer): installation aborts or QGIS doesn't start
------------------------+----------------------------
Reporter: andreaerdna | Owner: osgeo4w-dev@…
Type: defect | Status: closed
Priority: critical | Component: Installer
Version: | Resolution: fixed
Keywords: |
------------------------+----------------------------
Changes (by jef):

  • status: new => closed
  • resolution: => fixed

It is now possible to correctly install QGIS 3.14 via the OSGeo4W network installer.

The standalone installer was removed from the download server, waiting for a new fixed version to be uploaded.

@Saijin-Naib
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Thanks so much to you both!

@lgouzin
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lgouzin commented Jul 21, 2021

This issue is still happening. Is there a clean way to solve? I had problems trying to add SAGA, so I uninstalled everything and try to reinstall.

EDIT:
NOTE FOR EXISTING USERS: OSGeo4W v2 (previously known as testing) is now the regular repository. The latest QGIS release is only available here, as it already requires dependencies not available in the old repository. The long term release is additionally also available in the old repository using the same dependencies as before (see below). This also includes a 32-bit version, which OSGeo4W v2 does not support.
CAUTION: Upgrades of old setups using the new repository are not supported. You need to do a fresh install or use a different directory.
CAUTION: Windows 7 no longer works as we are now using Python 3.9, which dropped support for it.

https://www.qgis.org/en/site/forusers/download.html

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