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Cannot load infomation in "Multi-Factor Authenticators" popup. #2551

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lamtrinhdev opened this issue Apr 17, 2024 · 4 comments · May be fixed by #2583
Open
2 tasks done

Cannot load infomation in "Multi-Factor Authenticators" popup. #2551

lamtrinhdev opened this issue Apr 17, 2024 · 4 comments · May be fixed by #2583
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t:bug website bugs or errors

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@lamtrinhdev
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Bug description

When I access "Knowlegde Base" => "Introduction to Passwords" section. It does not show infomation of "multi-factor authentication" popup. At least, it should show 2 first line titiles they are

"Hardware Security Keys
YubiKey
...."

You can refer attached photo for more details.

IMG_6136

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Before submitting

@lamtrinhdev lamtrinhdev added the t:bug website bugs or errors label Apr 17, 2024
@redoomed1
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redoomed1 commented Apr 17, 2024

Thanks for observing this issue, @lamtrinhdev ! I think the behavior of the popup here bears some similarity to the one I noted in this comment: #2451 (comment)

I think that the previews for "whole page links" cover anything until the first permalink on the page, which explains the above behavior.

On the Multi-Factor Authenticators page, there is no text between the title of the page and the first permalink (i.e., the "Hardware Security Keys" heading), which explains the lack of information in the popup on the page you show in this issue.

@lamtrinhdev
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Thank you for your comment @redoomed1 . Just raise the ticket to Admin to consider to enhance if needed.

@jonaharagon
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Yeah, we can fix this, because I think we should have an introductory paragraph explaining what MFA is, like we do on other pages.

We should also probably start to rewrite some of those introductions with this new hover feature in mind.

@lamtrinhdev
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It sounds great, @jonaharagon .

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t:bug website bugs or errors
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3 participants