Videos are not playing at all

[xd003]

This is my very first time using Jellyplayer. No video seem to be getting played with Jellyplayer. When i click on play button, it just keeps on loading infinitely. Morever, at this point, even the back button on top left doesn't work. i have directly exit the app altogether. The video playback is working perfectly fine on every other client - browser, jellyfin official android app/findroid & even on the jellyfin media player for desktop

• OS: Windows 11
• Jellyfin v10.9.1

[pypp]

can you include the logs from the console tab and the network tab ?

[xd003]

can you include the logs from the console tab and the network tab ?

Sorry but how can i access the console and network tab within JellyPlayer ? Or do you meant that inside the browser itself ? I can do that surely

[prayag17]

Ctrl + Shift + i opens devtools, Network tab should be present there

[xd003]

Ctrl + Shift + i opens devtools, Network tab should be present there

Weirdly enough, that doesn't seem to open devtools for me when inside JellyPlayer. i guess maybe edge webview2 runtime is not present on my system ? But doen't jellyPlayer install them in case its not found. Is there a way to confirm the presence of weview runtime ?

[pypp]

Ctrl + Shift + i opens devtools, Network tab should be present there

Weirdly enough, that doesn't seem to open devtools for me when inside JellyPlayer. i guess maybe edge webview2 runtime is not present on my system ? But doen't jellyPlayer install them in case its not found. Is there a way to confirm the presence of weview runtime ?

dev tools is probably disabled in production build. you can try and build from source.

[prayag17]

Right click should also bring up an option. Webview2 comes bundled with JellyPlayer and all windows systems have webview2 runtimes

[xd003]

Right click should also bring up an option. Webview2 comes bundled with JellyPlayer and all windows systems have webview2 runtimes

i get all these options on right click but dev tools seems disabled since ctrl + shift + i doesn't launch the console

[pypp]

you can also try and oepn Jellyfin server console and view the server logs. search Jellyfin (View Console)

[prayag17]

what version are you using @xd003?

[xd003]

what version are you using @xd003?

JellyPlayer - v0.0.5-dev
Jellyfin - v10.9.1

[pypp]

@xd003 can you open jellyfin with logs (jellyfin (view Console)) and paste the logs you get when starting to play video from JellyPlayer ?

[xd003]

@xd003 can you open jellyfin with logs (jellyfin (view Console)) and paste the logs you get when starting to play video from JellyPlayer ?

I am running jellyfin as a docker container, i don't see anything in jellyfin docker logs while the video in loading infinitely in JellyPlayer

[pypp]

@xd003 can you open jellyfin with logs (jellyfin (view Console)) and paste the logs you get when starting to play video from JellyPlayer ?

I am running jellyfin as a docker container, i don't see anything in jellyfin docker logs while the video in loading infinitely in JellyPlayer

Can you go to the jellyfin web player and go to dashboard/logs and then paste the logs you get.

[xd003]

Can you go to the jellyfin web player and go to dashboard/logs and then paste the logs you get.

Here the the relevent lines from the log, everything above it are logs reated to the media scanning itself

[2024-05-18 14:45:16.426 +05:30] [INF] [151] Emby.Server.Implementations.IO.LibraryMonitor: "Movies" ("/mnt/mergerfs/Media/Movies") will be refreshed.
[2024-05-18 14:45:58.298 +05:30] [INF] [42] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "202.XXX.XX.XXX" request
[2024-05-18 14:46:51.639 +05:30] [INF] [141] Emby.Server.Implementations.IO.LibraryMonitor: "Movies" ("/mnt/mergerfs/Media/Movies") will be refreshed.

Here's the whole log still if you need it - https://pastebin.com/raw/Spr6h6wu

[xd003]

Still facing this issue on jellyfin 10.9.4