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Mailer Check not working at all #658
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This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 5 days. |
I am also having this issue, connecting to a mailbox hosted in Google Workspace. The account is set up to use an app password, which works in other apps. |
Same issue here. I've set up 4 help desk ticket systems to try them all out. No matter what I try, the mail check never works. Same settings in all the other systems, just doesnt work with TruDesk. |
This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 5 days. |
This issue was closed because it has been stalled for 5 days with no activity. |
Is this a BUG REPORT or FEATURE REQUEST?:
What happened:
When I send an email to my support inbox, I can see it in the webmail portal, but regardless if I do a manual Mailer Check scan, or just wait, Trudesk never seems to recognize there being an email.
What did you expect to happen:
Trudesk creating a ticket according to the email sent.
How to reproduce it (as minimally and precisely as possible):
Install Trudesk, setup inboud and outbound mail. Send mail to support inbox.
Anything else we need to know?:
Own mailserver running mailcow, but the same issue existed with O365/MS365/Exchange.
Environment:
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