Error 429

[shiftersbox]

Anybody encountered this error?

My team (4 of us) was trying to login and got this. I thought it was because of the (almost) simultaneous login but I tried it on another remote site via anydesk, got the same error.

How can we fix this? TIA.

[polonel]

This is the rate limiter kicking in for failed login attempts. Depending on your reverse proxy setup, you can set a couple of env variables to force the rate limiter to limit based on the username and not just IP.

USE_XFORWARDIP
USE_USERRATELIMIT

Please see https://github.com/polonel/trudesk/blob/master/src/controllers/main.js#L110-L116 for more information.

[shiftersbox]

Thanks @polonel for the quick reply.

I think I could just disable this limits just for internal team use. Could you guide me on how I could edit this on my end? I have trudesk on docker. TIA.

[polonel]

Because there is no flag to disable the rate limiter, you'll have to edit the above main.js file and then rebuild the docker image.
The Dockerfile is provided, so should be just a simple

cd trudesk
docker build -t polonel/trudesk:custom .

Then change your docker command to point to the new image.

[shiftersbox]

awesome! thanks!

[GyVVyG]

Sorry for the hijack but how do you remove the blacklisted IP? This happened to us this morning after a couple of weeks no problems and can't find any way to bypass.

v1.2.6 install via curled install script. Thanks

[shiftersbox]

as mentioned by @polonel you have to edit the main.js file.