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Unable to connect to Alby #2116

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mariaa144 opened this issue Dec 22, 2023 · 4 comments
Open

Unable to connect to Alby #2116

mariaa144 opened this issue Dec 22, 2023 · 4 comments
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bug Something isn't working

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@mariaa144
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mariaa144 commented Dec 22, 2023

Describe the bug
Trying to login after Alby login expired fails. I put in my username and password and as soon as it logs in it goes back to the "connect wallet" button.

To Reproduce
Steps to reproduce the behavior:

  1. Try to login to alby on V4V
  2. Notice logging in to alby doesn't work

Expected behavior
It should be possible to login to Alby

Smartphone (please complete the following information):

  • Device: android pixel 6a
  • OS: graphineos
  • App Version: 4.15.3

Additional context
I cannot stream satw without Alby as Alby is the only supported wallet as far as I know.

@mariaa144 mariaa144 added the bug Something isn't working label Dec 22, 2023
@XceptN
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XceptN commented Jan 9, 2024

I am hitting the same problem
Device: Samsung Galaxy S21FE5G
OS: Android 13, One UI 5.1
App Version: 4.15.4 Build 5255

@mariaa144
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I found recently if I waited for long enough after logging in then it would work. I was able to log in about two weeks or so ago

@XceptN
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XceptN commented Jan 11, 2024

That does not work for me. I provide screenshots Screenshot_20240111_101215_Podverse.jpg

Screenshot_20240111_101202_Podverse.jpg

For convenience

@XceptN
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XceptN commented Feb 15, 2024

I solved my problem finally .. It was actually because my Alby account was "not activated".. I found it out while trying to BOOSTAGRAM via web. To avoid confusion, I believe the mobile app, should display the "not activated" message, instead of directly going back to previous screen. Cheers!

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