Still not working with 9.4

[reinethernal]

Come on! How long would it take you to upgrade to 9.4 support?

[mecmav]

it working fine...

[reinethernal]

You must be joking. 9.4.4 glpi + this plugin = system errors

[mecmav]

working on 9.4.2 + telegrambot 2.0.0

[reinethernal]

And you say it is working? Than happens when i try to create new ticket, add followup, etc.

[mecmav]

there's can be a lot of error of server-side, or some blocks in your ethernet, or some of returns from API... I already had many problems with error 500, from the most varied possible causes.

[reinethernal]

There're some interactions with glpi api? No, nothing blocks glpiapi on my server-side.

[mecmav]

I am talking about network lock. I've had it, this could be it, I'm not saying that's it.
what status shows in messagelistener at run manually the task?

[reinethernal]

That what i have at status when run it manually

[mecmav]

click on date/hour, will show description of log

[reinethernal]

[mecmav]

your error is the return from telegram API, review it !

[mecmav]

you need set the cron of your system to use CLI instead GLPI mode

[reinethernal]

changed at plugin to use CLI instead of glpi - same error, still uses glpi according to error log.

[mecmav]

have a crontask running ?
I believe you having troubles to implement the plugin.

[reinethernal]

crontask is enabled

[mecmav]

set */5 * * * * ...... that way, every 5 minutes cron will run , the logs of messagelistener in GLPI should be "CLI mode". With that do some tests
remember of review your API key on telegram, if necessary reset the API token for bot.

[reinethernal]

Is there any way i can force this plugin to use CLI mode?

[mecmav]

*/5 * * * * /usr/bin/php7.2 /var/www/glpi/front/cron.php --force messagelistener &> /dev/null

[reinethernal]

thx

[mecmav]

you did it ?

[reinethernal]

Changed, but no effect. In action logs i receive same error.

[mecmav]

reset api key for bot

[reinethernal]

i need to add restapi key? or bot key?

[reinethernal]

if bot key - checked twice.

[mecmav]

reset api key for bot in telegram. use botfather for that
after reset api key, change bot token in glpi Notifications>Telegram Followups Config.
with that, the log of messagelistener can't have any error

[reinethernal]

Did it for three or four times. No effect.

[mecmav]

So, I can't help you with that. Sorry

[reinethernal]

Thank you any way

[xpedroaugustox]

hi, how is your plugin configuration?

[jcrosasv]

working on 9.4.2 + telegrambot 2.0.0
How did you do?, I get error Error. Telegram returned an invalid response! Please review your bot name and API key.

[xpedroaugustox]

@jcrosasv send photos of the errors, please.

[jcrosasv]

@jcrosasv send photos of the errors, please.

Hello xpedroaugustox

[jcrosasv]

Guys, I resolved the problem upgrade PHP 5.6 to 7.2 and test messagelistener was successful.