Is it possible to create tickets by telegram?

[llentjes]

For example by sending a message to the bot, with key words. (And then create a ticket based on a template)

[Drumhazzard]

Yes, with API Rest or Webservices

[llentjes]

@Drumhazzard thanks for your response. I have no idea how to do this.
It is nog possible to extend the telegram-plugin?
Or is the use of webservices easier?

[filipemenezes]

This feature will be available on the next TelegramBot version.

[yurisilvano]

In my scenario, it would be interesting if my users could validate telegram calls as well.

[ferdmanp]

@filipemenezes ,it would be great feature! Thanks in advance! Looking forward for next release. When do you plan to get it done (approximately)?

[Phorta]

Any news on that subject?

@Drumhazzard saw on another forum that you developed something like that... is it working?

[hvsposllc]

If it will be possible to open tickets, may be will be possible to close, reject or assign to agent?