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Kaleido fails to save image when used with mapbox #148
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Hi, I currently got a similar issue.
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Main difference in your environments seems to be Python version.
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seems like my issue is really related to some proxy, dns or similar issues. 1st observation: if I just deactivate my internet connection on the working machine, then I get the same error 525. 2nd observation: if I export the figure as html and open that html file in the browser and load the tiles, then afterwards the write_image function works fine. It looks like the tiles might have been cached somewhere. |
Retrieving a little bit more detailed error message would be quite helpful |
I tried it on my personal pc where there is no internet access restriction. It worked just fine. So ; I assume the problem is ; If fetching tiles for map fails, kaleido also fails. |
Hi,
While working perfectly on charts, kaleido did not work for map export. I tried mapbox_style "light" , it also failed.
Showing the image on browser fig.show() works fine. But fails on saving the image to a static image file.
(Orca is not an alternative for me , because orca needs Xvfb and libgtk-3 , but the server OS is not in my control.)
The problem seems to occur when to_image(... transformation is being done.
sample code
The error
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