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Automatically detect New Outlook client #1826

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phw198 opened this issue Apr 1, 2024 · 5 comments
Open

Automatically detect New Outlook client #1826

phw198 opened this issue Apr 1, 2024 · 5 comments
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enhancement New feature

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@phw198
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phw198 commented Apr 1, 2024

Is your feature request related to a problem? Please describe.
If users try and use OGCS against the New Outlook, it will not work.

Describe the solution you'd like
Proactively detect the issue and direct the user to guidance/documentation on what to do if they wish to use OGCS (revert back to "old" Outlook).

@phw198 phw198 added the enhancement New feature label Apr 1, 2024
@phw198 phw198 added this to Priority in Enhancement Pipeline Apr 1, 2024
@ninloot
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ninloot commented Apr 12, 2024

I had to install the new Outlook client, but I found as long as the old client is still present, OGCS will connect to it and use it for syncing. This is working fine for me, but I am glad that you had the notice that the new client doesn't work because I was about to uninstall the old client.
The only issue I'm having is that when my calendar reminders pop up, I get on from the old and new client. I haven't yet looked into trying to see if I can configure the old client to not pop-up reminders.

@phw198
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phw198 commented Apr 18, 2024

Thanks for posting, very useful information 👍🏻

@TheJacksonian
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Not sure where to add this comment, but it looks like my work's policy has me switched over to the 'new' Outlook client, if/when you have a portable version for it, I'd be happy to help out with testing if it'd be useful.

@phw198
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phw198 commented May 29, 2024

@TheJacksonian Does that mean the old Outlook client has been uninstalled and/or they've removed the toggle to switch back?
Either way, having some people up for bleeding edge development builds would be very helpful 🙂 I have something that connects to the cloud Microsoft account and retrieves the calendars - no actual syncing yet, but I could get a build out of just that soon...

@TheJacksonian
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@phw198 - I can still switch between the 2, but I am trying to get used to the new one. I find I have to switch to the old one, fire up OGCS then switch back to the new one. As the user above states, it's then a slight issue with the reminders popping up from both.
I'd be happy to try any builds for you, like I say, needs to be portable as my CorpIT team are pretty strict, but happy to try and help if I can.

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