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Doesn't work with DUO #3

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cvocvo opened this issue Jun 7, 2023 · 3 comments
Open

Doesn't work with DUO #3

cvocvo opened this issue Jun 7, 2023 · 3 comments
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@cvocvo
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cvocvo commented Jun 7, 2023

ISSUE NAME

  • Passbolt Version: 4.02
  • Platform and Target:
    -- Web server: Passbolt Pro
    -- iOS 16.4.1

What you did

Running the Passbolt Pro OVA with DUO MFA. There is currently no way for us to log in to passbolt on iOS.
When logging in I get an authentication error.

We've tried turning on and enabling TOTP as a fallback MFA, but we still get authorization errors when trying to login to passbolt.

In Safari, we get a "browser not supported" error that points us to Chrome/Firefox/etc.
Currently, because of the iOS mandate that 3rd party browsers use the Safari rendering engine, Chrome/Firefox apps still present the same error. This is potentially changing in the future (https://9to5mac.com/2023/02/07/new-iphone-browsers/), but for now, we can't log in on iOS in the app or browser.

What happened

iOS users get a "Session authorization failed." error because of a DUO version incompatibility. However, fallback MFA methods don't seem to help either.

What you expected to happen

iOS users should be able to log in to Passbolt.

@gw86
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gw86 commented Sep 11, 2023

Hi cvocvo,

Thank you for your message, and I apologize for the extended wait. Your issues are currently under development because they are related to a recent feature we intend to include in the upcoming Passbolt iOS app release. I can confidently say that it will be available with the 1.16.x app release. We anticipate this release to be available soon (although I can't provide a more specific date, unfortunately), we are awaiting an official announcement for the release date.

Regarding the Safari issue, as far as I know, it is not connected to the mobile platform. You can find the latest discussions on this topic in the following thread: Safari Plugins Support.

Please let us know if you have any further questions or concerns.

@stripthis stripthis added the bug Something isn't working label Sep 11, 2023
@cvocvo
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cvocvo commented Sep 11, 2023

Regarding the Safari issue, as far as I know, it is not connected to the mobile platform. You can find the latest discussions on this topic in the following thread: Safari Plugins Support.

Ideally both problems would be fixed, plenty of other password managers like LastPass have Safari integration in iOS.

@gw86
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gw86 commented Sep 11, 2023

password managers like LastPass have Safari integration in iOS.

We do support password filling in mobile Safari, which is actually a core feature of Passbolt iOS application. You might be experiencing an issue with DUO MFA until the release of version 1.16.0, but autofill should work seamlessly after that.
The link I mentioned earlier pertains to the Safari Browser on Mac devices, and it depends on the browser extension team; therefore, it is not a part of this repository.

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