Ticket Transfer Alert email teamplate is generating unintended code in the emails

[kirandev92]

Prerequisites

• Can you reproduce the problem in a fresh installation of the "develop" branch?
• Do you have any errors in the PHP error log, or javascript console?
• Did you check the osTicket forums?
• Did you perform a cursory search to see if your bug or enhancement is already reported?

For more information on how to write a good bug report

Description

We've observed that in the emails generated from the ticket transfer email template, there's some unexpected code appearing where the comments should be displayed.

Steps to Reproduce

1. Make sure to enable Ticket Transfer Alert.
2. Transfer any ticket from one departmemt to another.
3. Check your inbox for the mail related to the ticket transfer.

Expected behavior: The Ticket Transfer email should display the transferred ticket information without any unintended code.

Actual behavior: The Ticket Transfer email contains unintended code, which needs to be resolved.

Versions

Admin panel -> Dashboard -> Information which also additionally gives you information about your server.

Also, please include the OS and what version of the OS you're running. As well as your browser and browser version.