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Internal Error during 2-factor auth setup on Anaconda Cloud #3860

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3 of 5 tasks
curiousdata opened this issue Apr 2, 2024 · 0 comments
Open
3 of 5 tasks

Internal Error during 2-factor auth setup on Anaconda Cloud #3860

curiousdata opened this issue Apr 2, 2024 · 0 comments
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bug Something is not working.

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@curiousdata
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Preflight checklist

Ory Network Project

No response

Describe the bug

This is the bug report for Anaconda cloud run on Ory. When setting up the 2-factor auth with Google Authentificator, correctly connects in the Google app, but every correct 6-digit number marks as incorrect, then redirects to error tab. See 'reproducing the bug' for more info.

Reproducing the bug

Steps to reproduce the bug:

  1. From Anaconda navigator, select Create an account.
  2. Proceed with creating an account in browser (I logged in via github).
  3. In profile settings, set the password.
  4. Enable 2-step verification and scan the QR with Google Authentificator.
  5. Input the auth code in relevant field, should output as incorrect despite being correct 1-2 times; then opens the error tab.

Relevant log output

{
  "id": "2ade001c-db07-4c8d-83ca-916cc22f793b",
  "error": {
    "code": 500,
    "message": "An internal server error occurred, please contact the system administrator",
    "reason": "Could not find they TOTP key in the internal context. This is a code bug and should be reported to https://github.com/ory/kratos/.",
    "status": "Internal Server Error"
  },
  "created_at": "2024-04-02T16:07:38.494792Z",
  "updated_at": "2024-04-02T16:07:38.494792Z"
}

Relevant configuration

No response

Version

On which operating system are you observing this issue?

macOS

In which environment are you deploying?

None

Additional Context

No response

@curiousdata curiousdata added the bug Something is not working. label Apr 2, 2024
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