Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Project not synchronizing properly #868

Open
rhernandezcemssa opened this issue Jan 29, 2024 · 2 comments
Open

Project not synchronizing properly #868

rhernandezcemssa opened this issue Jan 29, 2024 · 2 comments

Comments

@rhernandezcemssa
Copy link

I'm having an issue with one of the Qfield projects I'm working with, changes I'm making with on the desktop are suddenly not appearing on the tablet app after synchronizing, even though it says it has been done correctly and the updated files have been transferred, and the project status appears as "ok". The app is up to date and I've tried deleting the layer files from the desktop folder and putting them back on so they are deleted and re-uploaded on the cloud, but the project still remains unchanged on the app, deleting the saved project and downloading it again doesn't work either. Other projects are synchronizing fine, and this has happened to me before and the only solution I've found is completely deleting the project from QfieldCloud on the desktop and uploading it again as a new empty QFieldCloud project. I was wondering if anyone else has encountered this problem and found a workaround that doesn't require deleting the whole project and reuploading from scratch.

@ErwanLeCocq
Copy link

I have the same issue since today!

@suricactus
Copy link
Collaborator

Are you using app.qfield.cloud? Please use the dedicated support there: https://support.qfield.cloud/portal/en/home . You can also share your username and faulty project here.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

3 participants