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After while can't login "Network error" #5130
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What do you have in the qfield message log? Looks like you it's more your network connection from your qfield client than other. |
It show ssl handshake is unseccfully. Local find can't be find it. |
Also it can't be network failure if I reinstall app and everything goes well... |
At least now trying it only can login but after that can't push changes and etc. |
QField does not keep constant connection to the server, and as you pointed out, uses token based authentication. You have this other level of abstraction as VPN and receive a network error. I have my suspicion these are interrelated. Please try without your VPN software and share your results. Also, rephrased message log does not help a lot. There might be additional details in it that bring additional value. In any case, if you want an in-depth support with your specific issue that is not reproducible for us, please drop us an email at sales [at] qfield.org. |
Tested also same problem when try verification with Wi-Fi with can reach qfieldcloud server. But same issue presist. |
Can you point us to the last version it used to work as you expect and the last one that does not work as you expect? You can test all versions of QField here: https://github.com/opengisch/QField/releases |
Atlest at 3.19 version okey, no issue appear. |
[HTTP/0] |
What do you use for SSL authority of your secret server? Can you please confirm this is a problem you also experience with app.qfield.cloud? |
Hi, I'm facing the exact same issue here, using a custom QFieldCloud instance :
The problem does not appear on app.qfield.cloud. It appears on some self-hosted instances (not all) even if all are configured the same
SSL certificate self-signed, the certificates have been updated but the issue still appears |
The QField project highly values your report and would love to see it addressed. However, this issue has been left in feedback mode for the last 14 days and is being automatically marked as "stale". If you would like to continue with this issue, please provide any missing information or answer any open questions. If you could resolve the issue yourself meanwhile, please leave a note for future readers with the same problem and close the issue. |
@suricactus Can reopen this ticket issue still presist. Maybe can said what kind of information be valueble for further investigation. Because at least same issue presist. |
Describe the issue
Problem appear when I connect to VPN. And try login to local it show "Address/api/network error" image added. From first expresion it looks like that some tokkens or what was cached, because after fully unistall application and install everything goes well again.
Reproduction steps
Steps to reproduce the behavior:
Desktop (please complete the following information)
Mobile (please complete the following information)
Additional information
With older version it can't reproduce this problem but with 3.20 it started.
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