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Error 500 retrieving certain documents #1134

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qris opened this issue Mar 8, 2022 · 0 comments
Open

Error 500 retrieving certain documents #1134

qris opened this issue Mar 8, 2022 · 0 comments

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@qris
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qris commented Mar 8, 2022

Sorry, I don't know the code so I don't know what information would be helpful to give. Please let me know and I will provide it.

Just one file fails to download from this repository (always the same file):

$ ~/gopath/bin/drive pull --verbose --force --fix-clashes -no-prompt -export pdf,rtf,odt,ods process-wg-backup/_XX\ Documents/Management\ Council/__\ MC\ MINUTES/2021\ MC\ Minutes
Resolving...
M /_XX Documents/Management Council/__ MC MINUTES/2021 MC Minutes
Modification count 1
Pull::Started /_XX Documents/Management Council/__ MC MINUTES/2021 MC Minutes
Pull::Done /_XX Documents/Management Council/__ MC MINUTES/2021 MC Minutes

/_XX Documents/Management Council/__ MC MINUTES/2021 MC Minutes err: download: failed for url "". StatusCode: 500

It also fails to sync the entire repository, which is just in process-wg-backup, or a larger subset, like this, again on the same file:

$ ~/gopath/bin/drive pull --verbose --force --fix-clashes -no-prompt -export pdf,rtf,odt,ods process-wg-backup/_XX\ Documents/Management\ Council/
Resolving...
+ /_XX Documents/Management Council
+ /_XX Documents/Management Council/__ MC MINUTES
+ /_XX Documents/Management Council/__ MC MINUTES/2022 MC minutes
M /_XX Documents/Management Council/__ MC MINUTES/2021 MC Minutes
+ /_XX Documents/Management Council/__ MC MINUTES/Minutes 2019
+ /_XX Documents/Management Council/__ MC MINUTES/Minutes 2019/Management Council 25.8.19.docx
...
Addition count 38 src: 770.85KB dest: 770.85KB
Modification count 1
 0 / 789346 [----------------------------------------------------------------------------------------------------------------------------------------------------]   0.00%
Pull::Started /_XX Documents/Management Council/__ MC MINUTES/2021 MC Minutes
...
Pull::Done /_XX Documents/Management Council/__ MC MINUTES/Minutes 2020/Management Council Minutes 2020.11.08.docx
 789346 / 789346 [===============================================================================================================================================] 100.00%
Pull::Done /_XX Documents/Management Council/__ MC MINUTES/2021 MC Minutes
 789346 / 789346 [===========================================================================================================================================] 100.00% 12s

/_XX Documents/Management Council/__ MC MINUTES/2021 MC Minutes err: download: failed for url "". StatusCode: 500

And similarly on another repository, just one file fails again (always the same file):

$ ~/gopath/bin/drive pull --fix-clashes -no-prompt --verbose -export pdf,rtf,odt,ods google-drive-backup
Resolving...
- /XX/Tech WG/Communal Heating/Billing/XX communal heating system usage data_exports
- /XX/Tech WG/Communal Heating/Billing/XX communal heating system usage data_exports/XX communal heating system usage data.ods
- /XX/Tech WG/Communal Heating/Billing/XX communal heating system usage data_exports/XX communal heating system usage data.pdf
M /XX/Tech WG/Communal Heating/Billing/XX communal heating system usage data
M /XX/Tech WG/Network/Surveys/XX Site-wide Network Order Form
Deletion count 3
Modification count 2 src: 4.97MB
 0 / 5209707 [---------------------------------------------------------------------------------------------------------------------------------------------------]   0.00%
Pull::Started /XX/Tech WG/Communal Heating/Billing/XX communal heating system usage data_exports
...
Pull::Done /XX/Tech WG/Network/Surveys/XX Site-wide Network Order Form
 4096 / 5209707 [>----------------------------------------------------------------------------------------------------------------------------------------]   0.08% 01m27s
Pull::Done /XX/Tech WG/Communal Heating/Billing/XX communal heating system usage data
 4096 / 5209707 [>-----------------------------------------------------------------------------------------------------------------------------------------]   0.08% 2m47s

/XX/Tech WG/Communal Heating/Billing/XX communal heating system usage data err: download: failed for url "". StatusCode: 500

There seems to be a delay in downloading these two files. Could the error 500 be some kind of internal timeout from Google? I can access both files just fine in Drive itself. The first one (2021 MC Minutes) is a Google Docs document, not too large, and takes 12 seconds to return error 500. The second one (XX communal heating system usage data) is a Google Sheets spreadsheet, which is large, and takes 80 seconds (2m47s - 1m27s) to return error 500.

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