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Can't connect my nano s to the hub in Firefox #435

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BawdyInkSlinger opened this issue Feb 14, 2021 · 2 comments
Open

Can't connect my nano s to the hub in Firefox #435

BawdyInkSlinger opened this issue Feb 14, 2021 · 2 comments

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@BawdyInkSlinger
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Here's a GIF showing what happens: https://i.imgur.com/kT705xk.gif

Note, I am not using incognito mode. I tried to do this in Chrome and it worked fine.

@sisou
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sisou commented Feb 15, 2021

Here's an answer from @danimoh, our Ledger expert:

Firefox has become mostly incompatible in newer browsers versions or ledger firmware / app versions.

In Linux Firefox generally still seems to work for the Nimiq app.
In Windows, only communication with the nano x works in Firefox, the nano s not.
The bitcoin app (in newer versions?) generally does not seem to work in Firefox on any system.

The implementation that is used in Firefox has always caused a lot of problems and is now deprecated. I don't expect it to be fixed anymore by Ledger.
Instead Ledger is thinking about connecting to Ledgers from Firefox via a Bridge running in the background in Ledger Live. Once they implement this, we'll also support it.

@BawdyInkSlinger
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In the meantime, maybe there should be some sort of warning on the page if you are using Firefox? It doesn't error in a way that looks like it's ledger's fault. It looks like it's nimiq's fault.

Also, maybe the documentation should be updated to inform people of this?

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