I dont see any users as administrator

[GladiusCZ]

Thanks for reporting issues back to Teampass!
This is ONLY for ISSUE / DEFECT / BUG.

IN CASE OF DEFECT, THIS TEMPLATE HAS TO BE FOLLOWED.
IF NOT, I WILL DELETE THE TICKET WITHOUT ANSWERING IT!

For QUESTIONS or REMARKS, please use https://github.com/nilsteampassnet/TeamPass/discussions

To make it possible for us to help you please fill out below information ### carefully.

Thanks for reporting issues back to Teampass!
This is ONLY for ISSUE / DEFECT / BUG.

IN CASE OF DEFECT, THIS TEMPLATE HAS TO BE FOLLOWED.

Steps to reproduce

1. Login in as administrator
2. Open Users

Expected behaviour

See users

Actual behaviour

I get an endlessly rotating circle and an error message:

DataTables warning: table id=table-users - Ajax error. For more information about this error, please see http://datatables.net/tn/7

Server configuration

Operating system:
Ubuntu 22.04.4
Web server:
nginx/1.18.0 (Ubuntu)
Database:
mariadb-10.1
PHP version:
PHP 8.2.17
Teampass version:
3.1.1
Teampass configuration file:

global $SETTINGS;
$SETTINGS = array (
'max_latest_items' => '10',
'enable_favourites' => '1',
'show_last_items' => '1',
'enable_pf_feature' => '1',
'log_connections' => '0',
'log_accessed' => '1',
'time_format' => 'H:i:s',
'date_format' => 'd/m/Y',
'duplicate_folder' => '1',
'item_duplicate_in_same_folder' => '0',
'duplicate_item' => '1',
'number_of_used_pw' => '3',
'manager_edit' => '0',
'cpassman_dir' => '/var/www/teampass.arbes.com',
'cpassman_url' => 'https://pass.arbes.com',
'favicon' => 'https://pass.arbes.com/favicon.ico',
'path_to_upload_folder' => '/var/www/teampass.arbes.com/upload',
'url_to_upload_folder' => 'https://pass.arbes.com/upload',
'path_to_files_folder' => '/var/www/teampass.arbes.com/files',
'url_to_files_folder' => 'https://pass.arbes.com/files',
'activate_expiration' => '0',
'pw_life_duration' => '0',
'maintenance_mode' => '0',
'enable_sts' => '0',
'encryptClientServer' => '1',
'cpassman_version' => '2.1.27',
'ldap_mode' => '1',
'ldap_type' => 'ActiveDirectory',
'ldap_suffix' => '@dc=merlin,dc=cz',
'ldap_domain_dn' => '0',
'ldap_domain_controler' => 'domain',
'ldap_user_attribute' => 'sAMAccountName',
'ldap_ssl' => '0',
'ldap_tls' => '0',
'ldap_search_base' => 'OU=Uzivatele,OU=Merlin,DC=merlin,DC=cz',
'ldap_port' => '389',
'richtext' => '0',
'allow_print' => '0',
'roles_allowed_to_print' => '0',
'show_description' => '1',
'anyone_can_modify' => '0',
'anyone_can_modify_bydefault' => '0',
'nb_bad_authentication' => '0',
'utf8_enabled' => '1',
'restricted_to' => '0',
'restricted_to_roles' => '0',
'enable_send_email_on_user_login' => '0',
'enable_user_can_create_folders' => '0',
'insert_manual_entry_item_history' => '0',
'enable_kb' => '0',
'enable_email_notification_on_item_shown' => '0',
'enable_email_notification_on_user_pw_change' => '0',
'custom_logo' => '',
'custom_login_text' => '',
'default_language' => 'czech',
'send_stats' => '0',
'send_statistics_items' => 'stat_country;stat_users;stat_items;stat_items_shared;stat_folders;stat_folders_shared;stat_admins;stat_managers;stat_ro;stat_mysqlversion;stat_phpversion;stat_teampassversion;stat_languages;stat_kb;stat_suggestion;stat_customfields;stat_api;stat_2fa;stat_agses;stat_duo;stat_ldap;stat_syslog;stat_stricthttps;stat_fav;stat_pf;',
'send_stats_time' => '1518452365',
'get_tp_info' => '1',
'send_mail_on_user_login' => '0',
'nb_items_by_query' => 'auto',
'enable_delete_after_consultation' => '0',
'enable_personal_saltkey_cookie' => '1',
'personal_saltkey_cookie_duration' => '120',
'email_smtp_server' => 'mail',
'email_smtp_auth' => '0',
'email_auth_username' => '',
'email_auth_pwd' => '',
'email_port' => '25',
'email_security' => '',
'email_server_url' => '',
'email_from' => 'mail',
'email_from_name' => 'teampass',
'pwd_maximum_length' => '40',
'google_authentication' => '0',
'delay_item_edition' => '5',
'allow_import' => '1',
'proxy_ip' => '',
'proxy_port' => '',
'upload_maxfilesize' => '10mb',
'upload_docext' => 'doc,docx,dotx,xls,xlsx,xltx,rtf,csv,txt,pdf,ppt,pptx,pot,dotx,xltx',
'upload_imagesext' => 'jpg,jpeg,gif,png',
'upload_pkgext' => '7z,rar,tar,zip',
'upload_otherext' => 'sql,xml,rdp',
'upload_imageresize_options' => '1',
'upload_imageresize_width' => '800',
'upload_imageresize_height' => '600',
'upload_imageresize_quality' => '90',
'use_md5_password_as_salt' => '0',
'ga_website_name' => 'TeamPass for ChangeMe',
'api' => '0',
'subfolder_rights_as_parent' => '1',
'show_only_accessible_folders' => '1',
'enable_suggestion' => '0',
'otv_expiration_period' => '7',
'default_session_expiration_time' => '60',
'duo' => '0',
'enable_server_password_change' => '0',
'ldap_object_class' => 'Person',
'bck_script_path' => '/var/www/teampass.arbes.com/backups',
'bck_script_filename' => 'bck_teampass',
'syslog_enable' => '0',
'syslog_host' => 'localhost',
'syslog_port' => '514',
'manager_move_item' => '0',
'create_item_without_password' => '1',
'otv_is_enabled' => '0',
'agses_authentication_enabled' => '0',
'item_extra_fields' => '0',
'saltkey_ante_2127' => 'none',
'migration_to_2127' => 'done',
'files_with_defuse' => 'done',
'timezone' => 'Europe/Prague',
'enable_attachment_encryption' => '1',
'personal_saltkey_security_level' => '50',
'ldap_new_user_is_administrated_by' => '0',
'disable_show_forgot_pwd_link' => '1',
'offline_key_level' => '0',
'enable_http_request_login' => '0',
'ldap_and_local_authentication' => '1',
'ldap_bind_dn' => 'CN=ldapsynchro,OU=Uzivatele,OU=Merlin,DC=merlin,DC=cz',
'ldap_bind_passwd' => 'PW',
'bck_script_key' => 'm7y3VVaczGI',
'bck_script_passkey' => 'def50200fa22e52da60d0cec6b9f6c61bff478a9b89f8e4f043cabd6c43c5a424edfc907ef13646c0a3f5297ab007d5ca5874c3d002e2ac741bf693b4c763f1ca575470143847bf8d3ef943321b1fcb620e19e13fb51acf3054afb3a35c6f82bad2046e171a7ae5b2dc4c59ec99a32310fda666775b464bfb956ae2f',
'teampass_version' => '3.1.1',
'secure_display_image' => '1',
'upload_zero_byte_file' => '0',
'upload_all_extensions_file' => '0',
'copy_to_clipboard_small_icons' => '1',
'ldap_new_user_role' => '48',
'admin_2fa_required' => '1',
'password_overview_delay' => '4',
'roles_allowed_to_print_select' => '',
'clipboard_life_duration' => '30',
'mfa_for_roles' => '',
'tree_counters' => '0',
'settings_offline_mode' => '0',
'settings_tree_counters' => '0',
'enable_massive_move_delete' => '0',
'email_debug_level' => '0',
'ga_reset_by_user' => '',
'onthefly-backup-key' => '',
'onthefly-restore-key' => '',
'ldap_user_dn_attribute' => 'distinguishedname',
'ldap_dn_additional_user_dn' => '',
'ldap_user_object_filter' => '',
'ldap_bdn' => 'OU=Uzivatele,OU=Merlin,DC=merlin,DC=cz',
'ldap_hosts' => 'HOST',
'ldap_password' => 'OURPW',
'ldap_username' => 'CN=ldapsynchro,OU=Uzivatele,OU=Merlin,DC=merlin,DC=cz',
'api_token_duration' => '60',
'enable_tasks_manager' => '1',
'task_maximum_run_time' => '300',
'maximum_number_of_items_to_treat' => '300',
'tasks_manager_refreshing_period' => '100',
'ldap_tls_certifacte_check' => 'LDAP_OPT_X_TLS_NEVER',
'enable_tasks_log' => '1',
'enable_ad_users_with_ad_groups' => '0',
'enable_ad_user_auto_creation' => '0',
'ldap_group_object_filter' => '',
'ldap_guid_attibute' => 'objectguid',
'sending_emails_job_frequency' => '2',
'user_keys_job_frequency' => '1',
'items_statistics_job_frequency' => '5',
'reload_cache_table_task' => '',
'rebuild_config_file' => '',
'purge_temporary_files_task' => '',
'clean_orphan_objects_task' => '',
'users_personal_folder_task' => '',
'maximum_session_expiration_time' => '60',
'items_ops_job_frequency' => '1',
'upgrade_timestamp' => '1712226231',
'enable_refresh_task_last_execution' => '1',
'ldap_group_objectclasses_attibute' => 'top,groupofuniquenames',

Updated from an older Teampass or fresh install:
Updated from 2.1.27.36

Client configuration

Browser:
firefox
Operating system:
win10

Logs

Web server error log

[error] 120007#120007: *24 FastCGI sent in stderr: "PHP message: PHP Warning: Undefined variable $query in /var/www/teampass.arbes.com/sources/users.datatable.php on line 187; PHP message: PHP Fatal error: Uncaught Error: Call to a member function filter() on null in /var/www/teampass.arbes.com/sources/users.datatable.php:187
Stack trace:
#0 {main}
thrown in /var/www/teampass.arbes.com/sources/users.datatable.php on line 187" while reading response header from upstream, client: 192.168.113.42, server: pass.arbes.com, request: "GET /sources/users.datatable.php?draw=1&columns%5B0%5D%5Bdata%5D=0&columns%5B0%5D%5Bname%5D=&columns%5B0%5D%5Bsearchable%5D=true&columns%5B0%5D%5Borderable%5D=true&columns%5B0%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B0%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B1%5D%5Bdata%5D=1&columns%5B1%5D%5Bname%5D=&columns%5B1%5D%5Bsearchable%5D=true&columns%5B1%5D%5Borderable%5D=true&columns%5B1%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B1%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B2%5D%5Bdata%5D=2&columns%5B2%5D%5Bname%5D=&columns%5B2%5D%5Bsearchable%5D=true&columns%5B2%5D%5Borderable%5D=true&columns%5B2%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B2%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B3%5D%5Bdata%5D=3&columns%5B3%5D%5Bname%5D=&columns%5B3%5D%5Bsearchable%5D=true&columns%5B3%5D%5Borderable%5D=true&columns%5B3%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B3%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B4%5D%5Bdata%5D=4&columns%5B4%5D%5Bname%5D=&columns%5B4%5D%5Bsearchable%5D=true&columns%5B4%5D%5Borderable%5D=true&columns%5B4%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B4%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B5%5D%5Bdata%5D=5&columns%5B5%5D%5Bname%5D=&columns%5B5%5D%5Bsearchable%5D=true&columns%5B5%5D%5Borderable%5D=true&columns%5B5%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B5%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B6%5D%5Bdata%5D=6&columns%5B6%5D%5Bname%5D=&columns%5B6%5D%5Bsearchable%5D=true&columns%5B6%5D%5Borderable%5D=true&columns%5B6%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B6%5D%5Bsearch%5D%5Bregex%5D=false&c

Insert your webserver log here

#### Log from the web-browser developer console (CTRL + SHIFT + i)
GET
[https://pass.arbes.com/sources/users.datatable.php?draw=1&columns[0][data]=0&columns[0][name]=&columns[0][searchable]=true&columns[0][orderable]=true&columns[0][search][value]=&columns[0][search][regex]=false&columns[1][data]=1&columns[1][name]=&columns[1][searchable]=true&columns[1][orderable]=true&columns[1][search][value]=&columns[1][search][regex]=false&columns[2][data]=2&columns[2][name]=&columns[2][searchable]=true&columns[2][orderable]=true&columns[2][search][value]=&columns[2][search][regex]=false&columns[3][data]=3&columns[3][name]=&columns[3][searchable]=true&columns[3][orderable]=true&columns[3][search][value]=&columns[3][search][regex]=false&columns[4][data]=4&columns[4][name]=&columns[4][searchable]=true&columns[4][orderable]=true&columns[4][search][value]=&columns[4][search][regex]=false&columns[5][data]=5&columns[5][name]=&columns[5][searchable]=true&columns[5][orderable]=true&columns[5][search][value]=&columns[5][search][regex]=false&columns[6][data]=6&columns[6][name]=&columns[6][searchable]=true&columns[6][orderable]=true&columns[6][search][value]=&columns[6][search][regex]=false&columns[7][data]=7&columns[7][name]=&columns[7][searchable]=true&columns[7][orderable]=true&columns[7][search][value]=&columns[7][search][regex]=false&columns[8][data]=8&columns[8][name]=&columns[8][searchable]=true&columns[8][orderable]=true&columns[8][search][value]=&columns[8][search][regex]=false&order[0][column]=1&order[0][dir]=asc&start=0&length=10&search[value]=&search[regex]=false&_=1712579159501](https://pass.arbes.com/sources/users.datatable.php?draw=1&columns%5B0%5D%5Bdata%5D=0&columns%5B0%5D%5Bname%5D=&columns%5B0%5D%5Bsearchable%5D=true&columns%5B0%5D%5Borderable%5D=true&columns%5B0%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B0%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B1%5D%5Bdata%5D=1&columns%5B1%5D%5Bname%5D=&columns%5B1%5D%5Bsearchable%5D=true&columns%5B1%5D%5Borderable%5D=true&columns%5B1%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B1%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B2%5D%5Bdata%5D=2&columns%5B2%5D%5Bname%5D=&columns%5B2%5D%5Bsearchable%5D=true&columns%5B2%5D%5Borderable%5D=true&columns%5B2%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B2%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B3%5D%5Bdata%5D=3&columns%5B3%5D%5Bname%5D=&columns%5B3%5D%5Bsearchable%5D=true&columns%5B3%5D%5Borderable%5D=true&columns%5B3%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B3%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B4%5D%5Bdata%5D=4&columns%5B4%5D%5Bname%5D=&columns%5B4%5D%5Bsearchable%5D=true&columns%5B4%5D%5Borderable%5D=true&columns%5B4%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B4%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B5%5D%5Bdata%5D=5&columns%5B5%5D%5Bname%5D=&columns%5B5%5D%5Bsearchable%5D=true&columns%5B5%5D%5Borderable%5D=true&columns%5B5%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B5%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B6%5D%5Bdata%5D=6&columns%5B6%5D%5Bname%5D=&columns%5B6%5D%5Bsearchable%5D=true&columns%5B6%5D%5Borderable%5D=true&columns%5B6%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B6%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B7%5D%5Bdata%5D=7&columns%5B7%5D%5Bname%5D=&columns%5B7%5D%5Bsearchable%5D=true&columns%5B7%5D%5Borderable%5D=true&columns%5B7%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B7%5D%5Bsearch%5D%5Bregex%5D=false&columns%5B8%5D%5Bdata%5D=8&columns%5B8%5D%5Bname%5D=&columns%5B8%5D%5Bsearchable%5D=true&columns%5B8%5D%5Borderable%5D=true&columns%5B8%5D%5Bsearch%5D%5Bvalue%5D=&columns%5B8%5D%5Bsearch%5D%5Bregex%5D=false&order%5B0%5D%5Bcolumn%5D=1&order%5B0%5D%5Bdir%5D=asc&start=0&length=10&search%5Bvalue%5D=&search%5Bregex%5D=false&_=1712579159501)
[HTTP/1.1 500 Internal Server Error 23ms]
Insert the log here and especially the answer of the query that failed.

[crayt214]

Same issue here.
3.1.1


and in my php logs :
[10-Apr-2024 18:30:39 Europe/Paris] PHP Warning: Undefined variable $query in /app/data/teampass/sources/users.datatable.php on line 187 [10-Apr-2024 18:30:39 Europe/Paris] PHP Fatal error: Uncaught Error: Call to a member function filter() on null in /app/data/teampass/sources/users.datatable.php:187 Stack trace: #0 {main} thrown in /app/data/teampass/sources/users.datatable.php on line 187

[mateuszdomagalayosi]

Same problem here.
While updating from 3.1.0 to 3.1.1.
Tried deleting users created from LDAP synchronization, didnt change a thing.

[crayt214]

Same problem here. While updating from 3.1.0 to 3.1.1. Tried deleting users created from LDAP synchronization, didnt change a thing.

It's working in 3.1.0 ?

[mateuszdomagalayosi]

Same problem here. While updating from 3.1.0 to 3.1.1. Tried deleting users created from LDAP synchronization, didnt change a thing.

It's working in 3.1.0 ?

Yes, but my instance was installed with that version (3.1.0). So i dont know if you can update from earlier versions to 3.1.0 (earlier versions also have some different problems when updating so i made new instance from scratch on 3.1.0).

[GladiusCZ]

Somebody know how to fix this?