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Error: Source file could not be loaded #440
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Looks like this also occurs on
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Looking at the verbose output of either command shows a more interesting tail:
So, while attempting to process .msg files, which are plain text emails, the preview generator takes about 2-5 minutes before returning an error that the source file could not be loaded. At 2-5 minutes a file, when there thousands of them, the scan will essentially never finish running. |
It would appear that, if left to it's own designs, this bug will cause enough preview generation processes to pile up that it will eventually crash the server.
All of these separate running cron jobs cause PHP to time out meaning that the server cannot field requests to users. |
It turns out that part of the errors here are that I had an outdated cron job running |
The problem might be that the failed previews are tried to be generated again and again. I have no experience with the preview provider for msg files and can't promise anything. You could disable it for now if you are not depending on it. I imagine having previews for email files is not critical. |
Indeed, part of the issue is that previews are attempted again and again and turning off previews for . Msg files would solve that. How does one disable specific previews? |
Previews are managed through a combination of We don't do any What apps do you have installed ( Anything like the following? https://github.com/nextcloud/files_emailviewer (Though I don't see a preview provider in it). |
While running
nohup /root/occ preview:generate-all &
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