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Drishti Render 2.7 crashing when changing to high resolution #55

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sofiasamper opened this issue Mar 25, 2021 · 32 comments
Open

Drishti Render 2.7 crashing when changing to high resolution #55

sofiasamper opened this issue Mar 25, 2021 · 32 comments

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@sofiasamper
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Hi,

I'm having issues with Drishti Render 2.7 when trying to change to high resolution mode with the file attached. I'm using Windows 10 and these are my PC specifications

Processor: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz 3.60 GHz
Installed RAM: 64 GB

jawplus_hiRES.pvl.zip
@AjayLimaye
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AjayLimaye commented Mar 26, 2021 via email

@sofiasamper
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IT seems like the 001 file was damaged, so I tried importing the raw files again. It tried as NDC files and the file resulting is damaged again. So I tried as raw files and the Drishti Import keeps crashing. The original files are too large to be attached here (even in a compressed folder), could I share them with you by email? Thanks!!

@AjayLimaye
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AjayLimaye commented Mar 26, 2021 via email

@AjayLimaye
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AjayLimaye commented Mar 26, 2021 via email

@sofiasamper
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Can I have your email and send you the NDC files through wetransfer please? My email is sofia.samper@anu.edu.au
Thanks!

@JuliaBehnsen
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Hi, I'm having the same problem with Drishti 2.7 on Windows 10. As soon as I change to high res, Drishti crashes. This happens with all my files, even those that previously worked fine. I have tried two new installs on two computers, and this happens with both of them. However, I can still load the files fine in high res in version 2.6.5. The crash starts to happen from version 2.6.6 onwards.

@AjayLimaye
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AjayLimaye commented Apr 28, 2021 via email

@andygrd
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andygrd commented May 6, 2021

Hello,
I'm having the same issue, but I don't understand how to update the graphics driver. I don't find a file named "hires mode" in drishti or here

@JuliaBehnsen
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Hi Andy,

It's not a Drishti specific file. You need to update the hardware driver for the graphics card of your computer. For example, I went to the NVIDIA page and downloaded the latest driver for my graphics card. Drishti 2.7 is now working on that computer. (On my other computer, it still isn't, despite a new driver...).

@AjayLimaye
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AjayLimaye commented May 6, 2021 via email

@JuliaBehnsen
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Hi Ajay,

Thanks - there is no error message, it just crashes as soon as I press F2.

The system this is still happening on is actually my laptop with a nvidia geforce GTX 1650 card, so maybe the card can't do it? I'm using the latest "game ready" driver for it, 466.27. I've also tried the more stable "production" (or whatever it is called) driver, but it didn't work either.

It's still working fine with version 2.6.5, so I'm using that for now.

Cheers,
Julia

@AjayLimaye
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AjayLimaye commented May 8, 2021 via email

@JuliaBehnsen
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I tried with smaller files - it crashes for all files 125 MB and over. I've tried a 112 MB file and it still loads in high res. There is plenty of free GPU memory (4 + 4 GB, only 0.5 GB used), so not really sure what could cause that?

@AjayLimaye
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AjayLimaye commented May 12, 2021 via email

@Joshua-M-W
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Hi all, I recently downloaded Dristhi V2.7 and seem to have some trouble with High resolution mode as well. Whenever I try to convert to high resolution mode, Dristhi crashes without any messages or warning.
My onboard computer is using the NVIDIA RTX A2000 laptop GPU (taken advise from previous comment). Does this have anything to do with it?
Any help would be appreciated.

Kind regards,
Joshua

@AjayLimaye
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AjayLimaye commented Oct 18, 2021 via email

@Joshua-M-W
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Hi Ajay,

Thank you for that input, interestingly RTX is not getting used and I'm sure how to resolve this.
What would you recommend?

Kind regards,
Joshua

@AjayLimaye
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AjayLimaye commented Oct 18, 2021 via email

@Joshua-M-W
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Hi Ajay,

I have already done that by following the suggestion made in the previous comments.

Is there anything else I can try?

Kind regards,
Joshua

@AjayLimaye
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AjayLimaye commented Oct 18, 2021 via email

@Joshua-M-W
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Hi Ajay,
Thanks for that input appreciate it.

But unfortunately it is still not working. What else would you recommend?

Kind regards,
Joshua

@AjayLimaye
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AjayLimaye commented Oct 18, 2021 via email

@Joshua-M-W
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Hi Ajay,

Unfortunately I do not at the moment. I'm just trying to figure out how to ensure that the RTX is been used.

Would you happen to have suggestions on how to check this.
Kind regards,
Joshua

@AjayLimaye
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AjayLimaye commented Oct 19, 2021 via email

@Joshua-M-W
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Hi Ajay,

Following what you suggested. Dristhi uses the NVIDIA RTX A2000 GPU, when I use the Transfer Function Editor, it sits comfortably at peaking at approximately 3-33%, however when I transfer to High resolution mode the GPU peaks at 100% before it crashes.

What does that mean?

Kind regards,
Joshua

@AjayLimaye
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AjayLimaye commented Oct 19, 2021 via email

@Joshua-M-W
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Hi Ajay,

Sorry but I'm having a bit of trouble understanding what you're asking of me, but if I understand this right.

Task Manage -> Performance -> GPU 1 (RTX) -> GPU Memory = 0.2/19.9GB, Dedicated GPU memory 0.2/4.0 GB, Shared GPU Memory 0.0/15.9 GB.

But I'm assuming that the texture memory is appropriately set, but if it isn't, how would I change it and what is the next appropriate step after that.

Thank you for your guidance.
Joshua

@AjayLimaye
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AjayLimaye commented Oct 19, 2021 via email

@Joshua-M-W
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Hi Ajay,

Thank you for that. It turns out my volume was not optimal for the data I was processing. So now i adjusted appropriately and now everything appears to be working great.

Thank you for your help. I greatly appreciate it.

Kind regards,
Joshua

@AjayLimaye
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AjayLimaye commented Oct 20, 2021 via email

@JuliaBehnsen
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JuliaBehnsen commented Oct 20, 2021 •
edited

Thanks Ajay! I have to admit I gave up on it and used Drishti 2.6.5 instead. I think I had my texture memory set wrong too.

When watching the volume load, is it correct that it first loads into RAM, and then from RAM into the dedicated GPU memory?
I also found that when I set texture memory higher than the dedicated GPU (I have 8Gb GPU memory, but only 4 of that is "dedicated GPU"), it worked, but became very slow. Setting it to below 4GB makes is faster. Is that correct?

@AjayLimaye
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AjayLimaye commented Oct 21, 2021 via email

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5 participants
@AjayLimaye @sofiasamper @andygrd @JuliaBehnsen @Joshua-M-W