Spotify login error: <ErrorType.BAD_USERNAME_OR_PASSWORD: 6> #202

tuukkatoivonen · 2018-11-07T19:59:33Z

I am getting these errors when I start Mopidy with the Spotify plugin enabled:

2018-11-06 22:04:17,795 ERROR [4440:SpotifyEventLoop] spotify.session: Spotify login error: <ErrorType.BAD_USERNAME_OR_PASSWORD: 6>
2018-11-06 22:04:17,797 INFO [4440:SpotifyEventLoop] spotify.session: Spotify logged out

I have Spotify Premium account
It is not connected to Facebook
My username contains only lowercase English characters and underscore ("_"), 15 characters
My password contains only lower and uppercase English characters and numbers, 8 characters
I regenerated the client_id and client_secret to check they were copy-pasted correctly (unless I'm doing some systematic error here)
I have verified that sconsify works (which is using libspotify, proving the problem is not in libspotify)
I can actually see my Spotify playlist partially (but not completely!) with Spotify Web Browse.

Any ideas how to debug this? With search I haven't found anyone else having the same problem. Are there any simple clients for testing which would use pyspotify (to check whether problem is in it)? Should I try to close my Spotify account and create a new one?

Quoteme · 2018-12-12T21:02:57Z

I had the same issue and it took some fiddling to solve it. Here are my steps to solve it:

generate client-id & client-secret using https://www.mopidy.com/authenticate/
Go to https://www.spotify.com/us/account/overview/ There you will see a menuentry called "username". Use that instead of your actual username. screenshot of where to find your username

Evidlo · 2019-06-28T07:03:10Z

Bump, this information should be added to the README.

kingosticks · 2019-06-28T07:35:57Z

A PR would be welcome.

renatocribeiro · 2019-11-15T10:35:10Z

For the Facebook users coming here for an answer, you need a device password and a username. Not your facebook login/password!
Go to https://www.spotify.com/au/account/set-device-password/ for your username (sequence of numbers) and to set a device password.

kingosticks · 2019-11-15T12:08:03Z

@renavspainatal to clarify, is the username on that page different to the one at https://www.spotify.com/us/account/overview/ ?

renatocribeiro · 2019-11-15T12:50:20Z

@kingosticks I think those who have a Facebook login don't even have the username under the overview tab (I don't).

kingosticks · 2019-11-15T13:18:25Z

Thanks. Makes sense. Similarly, since I don't have a facebook login, https://www.spotify.com/au/account/set-device-password/ redirects me to https://www.spotify.com/us/account/overview/ where I have a username field above the "Email" field in your picture.

Your advice is already present in the README but I guess it's easily missed, maybe I'll add another note to try and make it more obvious.

But this won't help the OP. @tuukkatoivonen, did you ever get to the bottom of this?

adrhc · 2021-11-24T08:14:45Z

I noticed that I have to add username and password too despite already using client id and secret.

kingosticks · 2021-11-24T11:44:21Z

Providing both is a requirement. They are not orthogonal login methods. All four fields are documented in the readme as "You must provide this".

rchovan · 2021-12-09T08:23:14Z

Hi,
I've tried with username and email too. I have successfully generated client_id and client_secret, but in logs is still ErrorType.BAD_USERNAME_OR_PASSWORD. If it can't login, how it refresh playlists ?

Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name           Version        Architecture Description
+++-==============-==============-============-================================================================
ii  mopidy         3.2.0-1        all          extensible music server
un  mopidy-doc     <none>         <none>       (no description available)
ii  mopidy-local   3.2.1-1        all          Mopidy extension for playing music from your local music archive
ii  mopidy-mpd     3.1.0-1        all          Mopidy extension for controlling Mopidy from MPD clients
ii  mopidy-spotify 4.1.1-0mopidy1 all          Mopidy extension for playing music from Spotify
ii  mopidy-tunein  1.1.0-1        all          Mopidy extension for playing music from TuneIn

mopidy log

ec 09 09:15:44 nas mopidy[3275199]: DEBUG    [MainThread] mopidy.ext Loading entry point: spotify = mopidy_spotify:Extension
dec 09 09:15:44 nas mopidy[3275199]: DEBUG    [MainThread] mopidy.ext Loaded extension: Mopidy-Spotify 4.1.1
dec 09 09:15:44 nas mopidy[3275199]: DEBUG    [MainThread] mopidy.ext Discovered extensions: jellyfin, spotify, local, file, http, m3u, softwaremixer, stream, mpd, tunein
dec 09 09:15:44 nas mopidy[3275199]: DEBUG    [MainThread] mopidy.ext Validating extension: spotify
dec 09 09:15:44 nas mopidy[3275199]: INFO     [MainThread] mopidy.__main__ Enabled extensions: tunein, softwaremixer, mpd, stream, jellyfin, m3u, spotify, file, http, local
dec 09 09:15:44 nas mopidy[3275199]: INFO     [MainThread] mopidy.commands Starting Mopidy backends: JellyfinBackend, SpotifyBackend, LocalBackend, FileBackend, M3UBackend, StreamBackend, TuneInBackend
dec 09 09:15:44 nas mopidy[3275199]: DEBUG    [SpotifyBackend-3] mopidy_spotify.web Fetching OAuth token from https://auth.mopidy.com/spotify/token
dec 09 09:15:44 nas mopidy[3275199]: ERROR    [SpotifyEventLoop] spotify.session Spotify login error: <ErrorType.BAD_USERNAME_OR_PASSWORD: 6>
dec 09 09:15:44 nas mopidy[3275199]: DEBUG    [SpotifyEventLoop] mopidy_spotify.backend Logged out of Spotify
dec 09 09:15:44 nas mopidy[3275199]: DEBUG    [SpotifyEventLoop] mopidy_spotify.backend Logged out of Spotify
dec 09 09:15:45 nas mopidy[3275199]: DEBUG    [SpotifyBackend-3] mopidy_spotify.web Token expires in 3600 seconds.
dec 09 09:15:45 nas mopidy[3275199]: DEBUG    [SpotifyBackend-3] mopidy_spotify.web Token scopes: playlist-read-private playlist-read-collaborative streaming user-library-read user-follow-read user-lib
rary-modify playlist-modify-private playlist-modify-public user-read-recently-played user-read-private user-top-read
dec 09 09:15:45 nas mopidy[3275199]: INFO     [SpotifyBackend-3] mopidy_spotify.web Logged into Spotify Web API as <username>
dec 09 09:15:45 nas mopidy[3275199]: DEBUG    [SpotifyBackend-3] mopidy_spotify.playlists Fetching Spotify playlist "'spotify:playlist:2KNP81ECEsh8psq27qhFiV'"
dec 09 09:15:46 nas mopidy[3275199]: DEBUG    [SpotifyBackend-3] mopidy_spotify.translator 'spotify:track:78y95AIIs8ToLIZ84dUF3s' is not playable
dec 09 09:15:47 nas mopidy[3275199]: DEBUG    [SpotifyBackend-3] mopidy_spotify.playlists Fetching Spotify playlist "'spotify:playlist:77EWkKzCbzAFzUvh2OeEW0'"
dec 09 09:15:47 nas mopidy[3275199]: DEBUG    [SpotifyBackend-3] mopidy_spotify.playlists Fetching Spotify playlist "'spotify:playlist:4FUbyL9nT8VknrPig2uJqe'"
dec 09 09:15:47 nas mopidy[3275199]: DEBUG    [SpotifyBackend-3] mopidy_spotify.playlists Fetching Spotify playlist "'spotify:playlist:4QQP6fhKqYamKk7VeVAe61'"
dec 09 09:15:47 nas mopidy[3275199]: DEBUG    [SpotifyBackend-3] mopidy_spotify.playlists Fetching Spotify playlist "'spotify:playlist:4qcbp982BHISMTCQ8eiygl'"
....
dec 09 09:16:02 nas mopidy[3275199]: DEBUG    [SpotifyBackend-3] mopidy_spotify.translator 'spotify:track:2lk7MdiKyifmCrb6jw4kju' is not playable
dec 09 09:16:02 nas mopidy[3275199]: DEBUG    [SpotifyBackend-3] mopidy_spotify.playlists Fetching Spotify playlist "'spotify:playlist:3NXGDfro8Jf3GgoOlrvZlI'"
dec 09 09:16:02 nas mopidy[3275199]: DEBUG    [SpotifyBackend-3] mopidy_spotify.translator 'spotify:track:4cspA2TX7Ou29uV68ssBQR' is not playable
dec 09 09:16:02 nas mopidy[3275199]: DEBUG    [SpotifyBackend-3] mopidy_spotify.translator 'spotify:track:4cspA2TX7Ou29uV68ssBQR' is not playable
dec 09 09:16:02 nas mopidy[3275199]: DEBUG    [SpotifyBackend-3] mopidy_spotify.playlists Fetching Spotify playlist "'spotify:playlist:0l92UabLyRHluwgys6k2fC'"
dec 09 09:16:02 nas mopidy[3275199]: DEBUG    [SpotifyBackend-3] mopidy_spotify.playlists Fetching Spotify playlist "'spotify:playlist:6Gk0Py936qj0UEDcRo4232'"
dec 09 09:16:03 nas mopidy[3275199]: INFO     [SpotifyBackend-3] mopidy_spotify.playlists Refreshed 31 Spotify playlists
dec 09 09:16:03 nas mopidy[3275199]: DEBUG    [SpotifyBackend-3] mopidy_spotify.utils playlists.refresh() took 17545ms

kingosticks · 2021-12-09T08:36:45Z

Playlists are retrieved via the Web API. They can only be retrieved this way.

Email won't work. A normal Spotify username + password are required for this extension.

rchovan · 2021-12-09T08:42:44Z

I can successfully login with my username + password in browser, and mopidy extension is authorized

but in logs is still error

dec 09 09:40:03 nas mopidy[3289401]: DEBUG    [SpotifyBackend-3] mopidy_spotify.web Fetching OAuth token from https://auth.mopidy.com/spotify/token
dec 09 09:40:03 nas mopidy[3289401]: ERROR    [SpotifyEventLoop] spotify.session Spotify login error: <ErrorType.BAD_USERNAME_OR_PASSWORD: 6>
dec 09 09:40:03 nas mopidy[3289401]: DEBUG    [SpotifyEventLoop] mopidy_spotify.backend Logged out of Spotify
dec 09 09:40:03 nas mopidy[3289401]: DEBUG    [SpotifyEventLoop] mopidy_spotify.backend Logged out of Spotify
dec 09 09:40:03 nas mopidy[3289401]: DEBUG    [SpotifyBackend-3] mopidy_spotify.web Token expires in 3600 seconds.
dec 09 09:40:03 nas mopidy[3289401]: DEBUG    [SpotifyBackend-3] mopidy_spotify.web Token scopes: playlist-read-private playlist-read-collaborative streaming user-library-read user-follow-read user-library-modify playlist-modify-private playlist-modify-public user-read-recently-played user-read-private user-top-read
dec 09 09:40:03 nas mopidy[3289401]: INFO     [SpotifyBackend-3] mopidy_spotify.web Logged into Spotify Web API as ....
dec 09 09:40:03 nas mopidy[3289401]: DEBUG    [SpotifyBackend-3] mopidy_spotify.playlists Fetching Spotify playlist "'spotify:playlist:2KNP81ECEsh8psq27qhFiV'"
dec 09 09:40:05 nas mopidy[3289401]: DEBUG    [SpotifyBackend-3] mopidy_spotify.translator 'spotify:track:78y95AIIs8ToLIZ84dUF3s' is not playable

kingosticks · 2021-12-09T09:53:02Z

When you login to Spotify in your browser and the login form asks for

Email address or username

Do you enter a username or an email address?

rchovan · 2021-12-09T10:22:38Z

I enter username, as displayed on account page.

kingosticks · 2021-12-09T16:20:25Z

Hmm. Is it possible your password contains any special characters that we might be misinterpreting in the config file parsing? For example ';' characters? '#' characters?

kingosticks · 2021-12-09T16:21:02Z

And you do have a Spotify Premium account, right?

rchovan · 2021-12-09T18:55:29Z

Yes, I have fulfilled all prerequisites

premium account
non FB account
packages dependencies
verified account + password in browser private window logon to spotify
authorized access to mopidy-spotify over https://mopidy.com/ext/spotify/#authentication

coudy@nas:~$ LC_ALL=C dpkg -l "*mopidy*"
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name             Version        Architecture Description
+++-================-==============-============-================================================================
ii  mopidy           3.2.0-1        all          extensible music server
ii  mopidy-alsamixer 2.0.1-1        all          Mopidy extension for volume control via ALSA
un  mopidy-doc       <none>         <none>       (no description available)
ii  mopidy-local     3.2.1-1        all          Mopidy extension for playing music from your local music archive
ii  mopidy-mpd       3.1.0-1        all          Mopidy extension for controlling Mopidy from MPD clients
ii  mopidy-spotify   4.1.1-0mopidy1 all          Mopidy extension for playing music from Spotify
ii  mopidy-tunein    1.1.0-1        all          Mopidy extension for playing music from TuneIn

coudy@nas:~$ LC_ALL=C dpkg -l "*spotify*"
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name               Version        Architecture Description
+++-==================-==============-============-=====================================================
ii  libspotify12       12.1.51-1      amd64        Library for using the Spotify music streaming service
ii  mopidy-spotify     4.1.1-0mopidy1 all          Mopidy extension for playing music from Spotify
un  python-spotify-doc <none>         <none>       (no description available)
ii  python3-spotify    2.1.3-0mopidy1 amd64        Python bindings for libspotify (Python 3)

mopidy.conf

[spotify]
enabled = true
username = myaccountlowercase ; Must be set.
password = mypassword  ; Must be set.
client_id = 2f4fe813-redacted
client_secret = JMh2-redacted
bitrate = 160
volume_normalization = true
private_session = false
timeout = 10
allow_cache = true
allow_network = true
allow_playlists = true
search_album_count = 20
search_artist_count = 20
search_track_count = 50
toplist_countries =

rchovan · 2021-12-09T18:57:05Z

Hmm. Is it possible your password contains any special characters that we might be misinterpreting in the config file parsing? For example ';' characters? '#' characters?

My password contains uppercase, lowercase characters, number and one dot

rchovan · 2021-12-09T19:02:38Z

and now.. it is solved, you have right point,

when I've changed

username = myaccountlowercase ; Must be set.
password = mypassword  ; Must be set.

to

username = myaccountlowercase
password = mypassword

mopidy is successfully logged

comment ; Must be set. are generated with mopidyctl config and I used it as a template for my config.

Thank for your time and help.

kingosticks · 2021-12-10T09:52:04Z

Sounds like you have a very full mopidy.conf. We don't recommend people do this (and that advice is in the docs) but there you go. I guess we could have resolved this sooner if I'd requested the output of sudo mopidyctl config, my bad,

Related to mopidy/mopidy#1868

juanrubio mentioned this issue Dec 12, 2018

Spotify: "unable to login offline: no such user" tizonia/tizonia-openmax-il#531

Closed

kingosticks added the A-libspotify Area: libspotify label Dec 21, 2022

Gadgetoid mentioned this issue May 19, 2023

Add experimental Spotify install. pimoroni/pirate-audio#89

Open

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Spotify login error: <ErrorType.BAD_USERNAME_OR_PASSWORD: 6> #202

Spotify login error: <ErrorType.BAD_USERNAME_OR_PASSWORD: 6> #202

tuukkatoivonen commented Nov 7, 2018

Quoteme commented Dec 12, 2018

Evidlo commented Jun 28, 2019

kingosticks commented Jun 28, 2019

renatocribeiro commented Nov 15, 2019

kingosticks commented Nov 15, 2019

renatocribeiro commented Nov 15, 2019

kingosticks commented Nov 15, 2019

adrhc commented Nov 24, 2021

kingosticks commented Nov 24, 2021

rchovan commented Dec 9, 2021 •

edited

kingosticks commented Dec 9, 2021

rchovan commented Dec 9, 2021

kingosticks commented Dec 9, 2021

rchovan commented Dec 9, 2021

kingosticks commented Dec 9, 2021

kingosticks commented Dec 9, 2021

rchovan commented Dec 9, 2021 •

edited

rchovan commented Dec 9, 2021 •

edited

rchovan commented Dec 9, 2021

kingosticks commented Dec 10, 2021 •

edited

Spotify login error: <ErrorType.BAD_USERNAME_OR_PASSWORD: 6> #202

Spotify login error: <ErrorType.BAD_USERNAME_OR_PASSWORD: 6> #202

Comments

tuukkatoivonen commented Nov 7, 2018

Quoteme commented Dec 12, 2018

Evidlo commented Jun 28, 2019

kingosticks commented Jun 28, 2019

renatocribeiro commented Nov 15, 2019

kingosticks commented Nov 15, 2019

renatocribeiro commented Nov 15, 2019

kingosticks commented Nov 15, 2019

adrhc commented Nov 24, 2021

kingosticks commented Nov 24, 2021

rchovan commented Dec 9, 2021 • edited

kingosticks commented Dec 9, 2021

rchovan commented Dec 9, 2021

kingosticks commented Dec 9, 2021

rchovan commented Dec 9, 2021

kingosticks commented Dec 9, 2021

kingosticks commented Dec 9, 2021

rchovan commented Dec 9, 2021 • edited

rchovan commented Dec 9, 2021 • edited

rchovan commented Dec 9, 2021

kingosticks commented Dec 10, 2021 • edited

rchovan commented Dec 9, 2021 •

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rchovan commented Dec 9, 2021 •

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rchovan commented Dec 9, 2021 •

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kingosticks commented Dec 10, 2021 •

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