Mouse without Borders - Not Working at all

[The12thUnique]

Microsoft PowerToys version

0.80.1

Installation method

Other (please specify in "Steps to Reproduce")

Running as admin

No

Area(s) with issue?

Mouse Without Borders

Steps to reproduce

PowerToysReport_2024-05-06-13-09-03.zip Machine 1
PowerToysReport_2024-05-06-13-08-58.zip Machine 2

Machine 1 is Win10 and Machine 2 is Win11 - this worked fine yesterday. Since then all I changed is the boot drive to a SATA SSD on Machine 1.
Both machines have the name of the other machine show up in the list but there's no colored box beside the other machine in either of them. Also Machine 2 has Machine 1's name show up capitalized and I am not sure how to change that.
The new key generation is also stuck - both of them are showing the same key in that field, and clicking new key does nothing.
They are both on the same network, ping requests go through.

Machine 1
Machine 2

✔️ Expected Behavior

1. Machines connect and Mouse and Keyboard are shared seamlessly
2. New Key is generated when clicking on 'New Key' button

❌ Actual Behavior

1. Machines show each other's names, machine shows it as capitalized but they are not connected
2. New key is not being generated when clicking on 'New Key' button

Other Software

No response

[github-actions]

Hi I'm an AI powered bot that finds similar issues based off the issue title.

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it. Thank you!

Open similar issues:

• Power toy mouse without borders will not link machines (#27345), similarity score: 0.82
• Mouse without borders failed to connect (#29840), similarity score: 0.82

Closed similar issues:

• Mouse Without Borders not working on this version (#29691), similarity score: 0.83
• Mouse Without Borders Broken (#31625), similarity score: 0.81
• Mouse Without Borders connects but does not work (#31680), similarity score: 0.80

Note: You can give me feedback by thumbs upping or thumbs downing this comment.

[The12thUnique]

Oh I forgot to add this I downloaded it for both the machines from the github page

[mfriedman79]

Also had/have similar issue after updating to 0.80.1 where machines would see eachother but never connect. Always the "yellow" border on the communication state. Once I turned off the "Use Service" option on both machines things started working again. Something definitely is off with that feature or something in a windows update is causing an issue (yes I know, a very technical analysis this is /s).

[BingoBiscuit]

Not ideal, but I noticed that changing the network connection type from Public to Private restores the connection between the two laptops I am using. I lose connection as soon as I change it back to Public

Under Settings>Network & Internet> Ethernet

This is v0.81.1 (and the previous version).

Not sure why this would be the case..

[neur1n]

I would like to contribute additional details regarding my experience with MWB to assist in resolving similar issues MWB may be facing, if the OP is fine with it.

I've tried different software KVMs, among which the working ones (without any operating system tweaks) are:

1. synergy
2. barrier
3. input leap
4. lan-mouse

and the following ones are not working no matter how I configure my network (e.g., Private/Public, device discoverability):

1. mouse without borders (MWB)
2. cursr

Moreover, I've tried to add IP address mapping to MWB, but it did not work either.