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MRTK3 deploy on Hololens 2 crash on startup #11716

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ChiaraLoca opened this issue Jul 19, 2023 · 3 comments
Closed

MRTK3 deploy on Hololens 2 crash on startup #11716

ChiaraLoca opened this issue Jul 19, 2023 · 3 comments
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Bug IssueMigrated MRTK3 Need More Info Steps to reproduce bug are missing or unclear
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@ChiaraLoca
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ChiaraLoca commented Jul 19, 2023

This issue has been migrated a new MRTK repository, and the status of this issue will now be tracked at the following location:


Describe the bug

After deploy on Hololens 2 the applicatin load for few sends than crash.

This is the error shown:

Eccezione generata in corrispondenza di 0x00007FF882A7EA70 (GameAssembly.dll) in Marhvl_MRTK3.exe: 0xC0000005: violazione di accesso durante la scrittura del percorso 0x0000007D2B400D20.

To reproduce

I followed the "Starting from a new project" guide and added a cube with Object manipulator
https://learn.microsoft.com/en-us/windows/mixed-reality/mrtk-unity/mrtk3-overview/getting-started/setting-up/setup-new-project

Expected behavior

The application starts and visulaizes the cube

Your setup (please complete the following information)

  • Unity Version 2021.3.15f1
  • MRTK Version MRTK3 preview 17

Target platform (please complete the following information)

  • HoloLens 2

##Relevant Packages
"com.microsoft.mixedreality.openxr" : "file:MixedReality/com.microsoft.mixedreality.openxr-1.8.1.tgz",
"com.microsoft.mrtk.core" : "file:MixedReality/com.microsoft.mrtk.core-3.0.0-pre.17.tgz",
"com.microsoft.mrtk.graphicstools.unity" : "file:MixedReality/com.microsoft.mrtk.graphicstools.unity-0.5.12.tgz",
"com.microsoft.mrtk.input" : "file:MixedReality/com.microsoft.mrtk.input-3.0.0-pre.17.tgz",
"com.microsoft.mrtk.spatialmanipulation" : "file:MixedReality/com.microsoft.mrtk.spatialmanipulation-3.0.0-pre.17.tgz",
"com.microsoft.mrtk.standardassets" : "file:MixedReality/com.microsoft.mrtk.standardassets-3.0.0-pre.17.tgz",
"com.microsoft.mrtk.uxcomponents" : "file:MixedReality/com.microsoft.mrtk.uxcomponents-3.0.0-pre.17.tgz",
"com.microsoft.mrtk.uxcore" : "file:MixedReality/com.microsoft.mrtk.uxcore-3.0.0-pre.17.tgz",
"com.microsoft.spatialaudio.spatializer.unity" : "file:MixedReality/com.microsoft.spatialaudio.spatializer.unity-2.0.37.tgz",

@Victor-x1
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Victor-x1 commented Jul 19, 2023

I believe the minimum Unity version to run Pre.17 is 2021.3.21f1. Try running your project with that version.
Edit: Are you using Visual Studio 2022 to compile?

@AMollis
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AMollis commented Jul 19, 2023

@ChiaraLoca , can you share your entire package manifest? It might be helpful to compare with our sample manifest (https://github.com/microsoft/MixedRealityToolkit-Unity/blob/mrtk3/UnityProjects/MRTKDevTemplate/Packages/manifest.json)

Also, it would be helpful if you'd shared a Unity project with an isolated reproduction of the problem. As we are unable to reproduce the issue.

@AMollis AMollis added the Need More Info Steps to reproduce bug are missing or unclear label Jul 19, 2023
@AMollis AMollis added this to the MRTK v3.0 GA+ milestone Jul 19, 2023
@AMollis
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AMollis commented Jul 21, 2023

@ChiaraLoca , we are unable to reproduce this issue.

Also, it would be helpful if you'd shared a Unity project with an isolated reproduction of the problem. As we are unable to reproduce the issue. Once you have this sample project, please create a new issue, or contact us and we'll reactive this issue

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