Bug after upgrade in Azure Explorer app.

[aleitao-leit7777]

Preflight Checklist

• I have installed the latest version of Storage Explorer.
• I have checked existing resources, including the troubleshooting guide and the release notes.
• I have searched for similar issues.

Storage Explorer Version

1.33.1

Regression From

1.26.1

Architecture

x64

Storage Explorer Build Number

1.33.1

Platform

Windows

OS Version

Windows 11

Bug Description

The following error received after upgrading to the latest version.

---

Unable to retrieve child resources

ProducerError:{
"message": "{}"
}

Steps to Reproduce

1. Launched Storage Explorer.
2. Downloaded upgrade.
3. Installed upgrade.
4. Expanded Blob Container.

Actual Experience

received the following error opening Azure Explorer and trying to expand the Blob container..

Unable to retrieve child resources

ProducerError:{
"message": "{}"
}

Expected Experience

Expected to have Blob with no errors.

Additional Context

No additional details.

[JasonYeMSFT]

@aleitao-leit7777 Could you please follow the instructions and get the Storage Explorer logs for us after reproducing this issue one more time? https://learn.microsoft.com/en-us/troubleshoot/azure/azure-storage/blobs/alerts/storage-explorer-troubleshooting?tabs=Windows#storage-explorer-logs

[jimboyuk]

Hi, I have been having the same problem connecting to my storage accounts when trying to connect to my subscription.

It's been happening since I upgraded to your previous release and has now made Azure Storage Explorer an unusable tool. Please fix as this must be affecting many people.

Unable to retrieve child resources

ProducerError:{
"name": "RestError",
"message": "{"odata.error":{"code":"AuthenticationFailed","message":{"lang":"en-US","value":"Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.\nRequestId:de8e84d4-1002-0069-4d29-948b93000000\nTime:2024-04-21T20:23:16.3743994Z"}}}",
"stack": "RestError: {"odata.error":{"code":"AuthenticationFailed","message":{"lang":"en-US","value":"Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.\nRequestId:de8e84d4-1002-0069-4d29-948b93000000\nTime:2024-04-21T20:23:16.3743994Z"}}}\n at handleErrorResponse (C:\Program Files\Microsoft Azure Storage Explorer\resources\app\node_modules\@storage-explorer\table-extension\dist\src\index.js:33:21833)\n at deserializeResponseBody (C:\Program Files\Microsoft Azure Storage Explorer\resources\app\node_modules\@storage-explorer\table-extension\dist\src\index.js:33:20653)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)",
"statusCode": 403,
"request": {

[MRayermannMSFT]

@jimboyuk we'll communicate with you about your specific issue in the issue that you opened (#7890). Thanks.