[BUG] 测试跟踪里查看缺陷管理，页面报错，无法正常填写缺陷 #30439

cui369680775 · 2024-04-18T10:22:14Z

联系方式

369680775@163.com

MeterSphere 版本

V2.10.13

使用外置数据库

否

问题描述

metesphere使用V2.10.13版本，禅道使用开源18.12版本，禅道插件使用2.10.9版本
配置好禅道同步后，项目内选择第三方平台保存后，在测试跟踪里查看缺陷管理，页面报错，无法正常填写缺陷

重现步骤

项目配置未第三方禅道后，在测试跟踪内，缺陷管理看不到表头，新建缺陷也无法新建
接口请求报错500

期待的正确结果

No response

附加信息

liangyao375 · 2024-04-19T02:46:07Z

禅道的插件，获取到数据转换时有问题。但是他们说无法复线，我修改后可以了，还没有人处理合并。你可以看一下，自己重新打包试试。
#30309
metersphere/metersphere-platform-plugin#3

cui369680775 · 2024-04-19T03:23:00Z

禅道的插件，获取到数据转换时有问题。但是他们说无法复线，我修改后可以了，还没有人处理合并。你可以看一下，自己重新打包试试。 #30309 metersphere/metersphere-platform-plugin#3

感谢，我看了连接的问题，跟我的是一样的，我试下

Zhuzhiming123zhu · 2024-04-28T10:48:47Z

您好，在最新版本没有复现，请您升级到v2.10.14-lts再做操作

cui369680775 · 2024-04-28T11:23:23Z

您好，在最新版本没有复现，请您升级到v2.10.14-lts再做操作

还是不行，请看下复现步骤

Zhuzhiming123zhu · 2024-04-29T02:52:21Z

您好，我按照您提供的视频，未复现该问题，您可以看一下该配置文档配置一下禅道https://kb.fit2cloud.com/?p=257

song-cc-rock · 2024-04-29T07:24:55Z

禅道的插件，获取到数据转换时有问题。但是他们说无法复线，我修改后可以了，还没有人处理合并。你可以看一下，自己重新打包试试。 #30309 metersphere/metersphere-platform-plugin#3

不好意思, 我们来验证一下.

song-cc-rock · 2024-04-29T08:04:59Z

您好，在最新版本没有复现，请您升级到v2.10.14-lts再做操作

还是不行，请看下复现步骤

环境: MS版本: v2.10.14-lts, 禅道版本: v18.12 开源版, 禅道对接插件: v2.10.9

由于我们测试同学用上述环境暂未复现, 初步判断, 是获取禅道影响版本字段(高版本)一些兼容处理问题, 具体原因还需复现排查
用这个最新的禅道插件替换试试是否能解决列表获取字段接口报错问题
https://github.com/metersphere/metersphere-platform-plugin/releases/tag/v2.10.10
还是不行的话, 可否提供 /issues/plugin/custom/fields 相关接口的后台报错日志供我们排查;

cui369680775 · 2024-04-29T08:45:21Z

您好，在最新版本没有复现，请您升级到v2.10.14-lts再做操作

还是不行，请看下复现步骤

    [
      
        ![录制_2024_04_28_19_20_49_372](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
      
    ](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
    
    
      
        
          
        
        
          
          
        
      
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   [ ![录制_2024_04_28_19_20_49_372](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs) ](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
  
    [
      
        ![录制_2024_04_28_19_20_49_372](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
      
    ](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJnaXRodWIuY29tIiwiYXVkIjoicmF3LmdpdGh1YnVzZXJjb250ZW50LmNvbSIsImtleSI6ImtleTUiLCJleHAiOjE3MTQzNjAzMzEsIm5iZiI6MTcxNDM2MDAzMSwicGF0aCI6Ii8xMjA4Mjc5OC8zMjYyNTM0ODItMWNjZDNlMmItZDkxZi00OTQzLWE3MDgtMDM1ODY1NjllM2FmLmdpZj9YLUFtei1BbGdvcml0aG09QVdTNC1ITUFDLVNIQTI1NiZYLUFtei1DcmVkZW50aWFsPUFLSUFWQ09EWUxTQTUzUFFLNFpBJTJGMjAyNDA0MjklMkZ1cy1lYXN0LTElMkZzMyUyRmF3czRfcmVxdWVzdCZYLUFtei1EYXRlPTIwMjQwNDI5VDAzMDcxMVomWC1BbXotRXhwaXJlcz0zMDAmWC1BbXotU2lnbmF0dXJlPTdhYWU3MzBhM2UxMzE2MDFlNTRlMjcxYmQwN2Q1N2MyZDg5MDY2MmZlNzcyYjIxNWY0NDYzYzE0MDg4ZjFiNTImWC1BbXotU2lnbmVkSGVhZGVycz1ob3N0JmFjdG9yX2lkPTAma2V5X2lkPTAmcmVwb19pZD0wIn0.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
    
    
      
        
          
        
        
          
          
        
      
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   [ ](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)

环境: MS版本: v2.10.14-lts, 禅道版本: v18.12 开源版, 禅道对接插件: v2.10.9

由于我们测试同学用上述环境暂未复现, 初步判断, 是获取禅道影响版本字段(高版本)一些兼容处理问题, 具体原因还需复现排查用这个最新的禅道插件替换试试是否能解决列表获取字段接口报错问题 https://github.com/metersphere/metersphere-platform-plugin/releases/tag/v2.10.10 还是不行的话, 可否提供 /issues/plugin/custom/fields 相关接口的后台报错日志供我们排查;
报错信息如下
error.log

song-cc-rock · 2024-04-29T09:26:22Z

您好，在最新版本没有复现，请您升级到v2.10.14-lts再做操作

还是不行，请看下复现步骤

    [
      
    
        ![录制_2024_04_28_19_20_49_372](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
      ](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
    
    
      
        
          
        
        
          
          
        
      
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    [
      
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    ](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
    
    
      
        
          
        
        
          
          
        
      
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   [ ![录制_2024_04_28_19_20_49_372](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs) ](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJnaXRodWIuY29tIiwiYXVkIjoicmF3LmdpdGh1YnVzZXJjb250ZW50LmNvbSIsImtleSI6ImtleTUiLCJleHAiOjE3MTQzNjAzMzEsIm5iZiI6MTcxNDM2MDAzMSwicGF0aCI6Ii8xMjA4Mjc5OC8zMjYyNTM0ODItMWNjZDNlMmItZDkxZi00OTQzLWE3MDgtMDM1ODY1NjllM2FmLmdpZj9YLUFtei1BbGdvcml0aG09QVdTNC1ITUFDLVNIQTI1NiZYLUFtei1DcmVkZW50aWFsPUFLSUFWQ09EWUxTQTUzUFFLNFpBJTJGMjAyNDA0MjklMkZ1cy1lYXN0LTElMkZzMyUyRmF3czRfcmVxdWVzdCZYLUFtei1EYXRlPTIwMjQwNDI5VDAzMDcxMVomWC1BbXotRXhwaXJlcz0zMDAmWC1BbXotU2lnbmF0dXJlPTdhYWU3MzBhM2UxMzE2MDFlNTRlMjcxYmQwN2Q1N2MyZDg5MDY2MmZlNzcyYjIxNWY0NDYzYzE0MDg4ZjFiNTImWC1BbXotU2lnbmVkSGVhZGVycz1ob3N0JmFjdG9yX2lkPTAma2V5X2lkPTAmcmVwb19pZD0wIn0.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
  
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        ![录制_2024_04_28_19_20_49_372](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
      
    ](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
    
    
      
        
          
        
        
          
          
        
      
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   [ ](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)

环境: MS版本: v2.10.14-lts, 禅道版本: v18.12 开源版, 禅道对接插件: v2.10.9

由于我们测试同学用上述环境暂未复现, 初步判断, 是获取禅道影响版本字段(高版本)一些兼容处理问题, 具体原因还需复现排查用这个最新的禅道插件替换试试是否能解决列表获取字段接口报错问题 https://github.com/metersphere/metersphere-platform-plugin/releases/tag/v2.10.10 还是不行的话, 可否提供 /issues/plugin/custom/fields 相关接口的后台报错日志供我们排查;
报错信息如下
error.log

应该是获取用户的接口拒绝访问, 你看看禅道这个接口权限是不是OK的, 或者超级Model权限有没有开启!

参考的接口链接:
PathInfo请求方式: http://10.145.240.128/zentao/api-getModel-user-getList.json?zentaosid=1e58b49b982987ba7a7d8b98d32d67e5
Get请求方式: http://10.145.240.128/zentao/?m=api&f=getModel&module=user&methodName=getList&t=json&zentaosid=1e58b49b982987ba7a7d8b98d32d67e5

上面这个URL就是禅道获取用户的接口, zentaosid可以拿日志中打印的替换, 看看能不能正常请求, 不能就要考虑上面的情况了, 初步判断是超级Model权限未开启

cui369680775 · 2024-04-29T10:02:46Z

您好，在最新版本没有复现，请您升级到v2.10.14-lts再做操作

还是不行，请看下复现步骤

    [
      
        ![录制_2024_04_28_19_20_49_372](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJnaXRodWIuY29tIiwiYXVkIjoicmF3LmdpdGh1YnVzZXJjb250ZW50LmNvbSIsImtleSI6ImtleTUiLCJleHAiOjE3MTQzNjAzMzEsIm5iZiI6MTcxNDM2MDAzMSwicGF0aCI6Ii8xMjA4Mjc5OC8zMjYyNTM0ODItMWNjZDNlMmItZDkxZi00OTQzLWE3MDgtMDM1ODY1NjllM2FmLmdpZj9YLUFtei1BbGdvcml0aG09QVdTNC1ITUFDLVNIQTI1NiZYLUFtei1DcmVkZW50aWFsPUFLSUFWQ09EWUxTQTUzUFFLNFpBJTJGMjAyNDA0MjklMkZ1cy1lYXN0LTElMkZzMyUyRmF3czRfcmVxdWVzdCZYLUFtei1EYXRlPTIwMjQwNDI5VDAzMDcxMVomWC1BbXotRXhwaXJlcz0zMDAmWC1BbXotU2lnbmF0dXJlPTdhYWU3MzBhM2UxMzE2MDFlNTRlMjcxYmQwN2Q1N2MyZDg5MDY2MmZlNzcyYjIxNWY0NDYzYzE0MDg4ZjFiNTImWC1BbXotU2lnbmVkSGVhZGVycz1ob3N0JmFjdG9yX2lkPTAma2V5X2lkPTAmcmVwb19pZD0wIn0.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
      
    ](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
    
    
      
        
          
        
        
          
          
        
      
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        ![录制_2024_04_28_19_20_49_372](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
      ](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
    
    
      
        
          
        
        
          
          
        
      
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      ](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)

    [
      
        ![录制_2024_04_28_19_20_49_372](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
      
    ](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
    
    
      
        
          
        
        
          
          
        
      
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   [ ![录制_2024_04_28_19_20_49_372](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs) ](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
  
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        ![录制_2024_04_28_19_20_49_372](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
      
    ](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJnaXRodWIuY29tIiwiYXVkIjoicmF3LmdpdGh1YnVzZXJjb250ZW50LmNvbSIsImtleSI6ImtleTUiLCJleHAiOjE3MTQzNjAzMzEsIm5iZiI6MTcxNDM2MDAzMSwicGF0aCI6Ii8xMjA4Mjc5OC8zMjYyNTM0ODItMWNjZDNlMmItZDkxZi00OTQzLWE3MDgtMDM1ODY1NjllM2FmLmdpZj9YLUFtei1BbGdvcml0aG09QVdTNC1ITUFDLVNIQTI1NiZYLUFtei1DcmVkZW50aWFsPUFLSUFWQ09EWUxTQTUzUFFLNFpBJTJGMjAyNDA0MjklMkZ1cy1lYXN0LTElMkZzMyUyRmF3czRfcmVxdWVzdCZYLUFtei1EYXRlPTIwMjQwNDI5VDAzMDcxMVomWC1BbXotRXhwaXJlcz0zMDAmWC1BbXotU2lnbmF0dXJlPTdhYWU3MzBhM2UxMzE2MDFlNTRlMjcxYmQwN2Q1N2MyZDg5MDY2MmZlNzcyYjIxNWY0NDYzYzE0MDg4ZjFiNTImWC1BbXotU2lnbmVkSGVhZGVycz1ob3N0JmFjdG9yX2lkPTAma2V5X2lkPTAmcmVwb19pZD0wIn0.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
    
    
      
        
          
        
        
          
          
        
      
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      ](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)
    
   [ ](https://private-user-images.githubusercontent.com/12082798/326253482-1ccd3e2b-d91f-4943-a708-03586569e3af.gif?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.3bp7_hjzPR3APBizyLFQJosnXcvMhIJOrqp-YpEKuOs)

环境: MS版本: v2.10.14-lts, 禅道版本: v18.12 开源版, 禅道对接插件: v2.10.9

由于我们测试同学用上述环境暂未复现, 初步判断, 是获取禅道影响版本字段(高版本)一些兼容处理问题, 具体原因还需复现排查用这个最新的禅道插件替换试试是否能解决列表获取字段接口报错问题 https://github.com/metersphere/metersphere-platform-plugin/releases/tag/v2.10.10 还是不行的话, 可否提供 /issues/plugin/custom/fields 相关接口的后台报错日志供我们排查;
报错信息如下
error.log

应该是获取用户的接口拒绝访问, 你看看禅道这个接口权限是不是OK的, 或者超级Model权限有没有开启!

参考的接口链接: PathInfo请求方式: http://10.145.240.128/zentao/api-getModel-user-getList.json?zentaosid=1e58b49b982987ba7a7d8b98d32d67e5 Get请求方式: http://10.145.240.128/zentao/?m=api&f=getModel&module=user&methodName=getList&t=json&zentaosid=1e58b49b982987ba7a7d8b98d32d67e5

上面这个URL就是禅道获取用户的接口, zentaosid可以拿日志中打印的替换, 看看能不能正常请求, 不能就要考虑上面的情况了, 初步判断是超级Model权限未开启

都能正常访问，第一个链接，返回success，第二个链接访问直接跳转到禅道页面，看情况也是正常的，我到禅道上确认了下按照官方指导进行配置的应该没啥问题，没有更多线索了。。

youliyuan-fit2cloud · 2024-04-30T08:26:42Z

你好，我们看你的视频发现，服务集成时配置的账号是MeterSphere，这个账号的权限是否是超级model权限？
另外在当前登录MeterSphere平台的个人信息中是否配置的 zentao的账号，如下图所示：

cui369680775 · 2024-04-30T08:49:15Z

这个MeterSphere账号是为了做缺陷同步在禅道创建的，已确认是具备超级model权限的，然后再平台上也配置了个人账号，校验是可以正常验证通过的 ***@***.*** 发件人： MatataYou 发送时间： 2024-04-30 16:27 收件人： metersphere/metersphere 抄送： cui369680775; Author 主题： Re: [metersphere/metersphere] [BUG] 测试跟踪里查看缺陷管理，页面报错，无法正常填写缺陷 (Issue #30439) 你好，我们看你的视频发现，服务集成时配置的账号是MeterSphere，这个账号的权限是否是超级model权限？另外在当前登录MeterSphere平台的个人信息中是否配置的 zentao的账号，如下图所示： image.png (view on web) — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: ***@***.***>

youliyuan-fit2cloud · 2024-04-30T09:10:08Z

在zentao配置里面添加了这个添加"$config->features->apiGetModel = true;" 是否正确？然后重启zentao服务了没？或者换成admin账号是不是也有这个问题？
如果还是存在。。。我们也不知道了额 😑

cui369680775 · 2024-04-30T09:48:58Z

按照这个配置重新看了一遍，确实是我的问题，在禅道的权限配置，接口管理的选项，没有把接口管理项勾选，只勾选了其子项超级model，全部选项都勾选上，然后重启禅道服务，尝试了一下，问题没有了，尝试了下能够同步成功了是我这里配置疏忽导致，麻烦你们这么多次解决问题，十分抱歉，感谢多次的技术支持 ***@***.*** 发件人： MatataYou 发送时间： 2024-04-30 17:10 收件人： metersphere/metersphere 抄送： cui369680775; Author 主题： Re: [metersphere/metersphere] [BUG] 测试跟踪里查看缺陷管理，页面报错，无法正常填写缺陷 (Issue #30439) image.png (view on web) 在zentao配置里面添加了这个，然后重启zentao服务了没？或者换成admin账号是不是也有这个问题？如果还是存在。。。我们也不知道了额 — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: ***@***.***>

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[BUG] 测试跟踪里查看缺陷管理，页面报错，无法正常填写缺陷 #30439

[BUG] 测试跟踪里查看缺陷管理，页面报错，无法正常填写缺陷 #30439

cui369680775 commented Apr 18, 2024

liangyao375 commented Apr 19, 2024

cui369680775 commented Apr 19, 2024

Zhuzhiming123zhu commented Apr 28, 2024

cui369680775 commented Apr 28, 2024

Zhuzhiming123zhu commented Apr 29, 2024

song-cc-rock commented Apr 29, 2024

song-cc-rock commented Apr 29, 2024 •

edited

cui369680775 commented Apr 29, 2024

环境: MS版本: v2.10.14-lts, 禅道版本: v18.12 开源版, 禅道对接插件: v2.10.9

song-cc-rock commented Apr 29, 2024 •

edited

环境: MS版本: v2.10.14-lts, 禅道版本: v18.12 开源版, 禅道对接插件: v2.10.9

cui369680775 commented Apr 29, 2024

环境: MS版本: v2.10.14-lts, 禅道版本: v18.12 开源版, 禅道对接插件: v2.10.9

youliyuan-fit2cloud commented Apr 30, 2024

cui369680775 commented Apr 30, 2024 via email

youliyuan-fit2cloud commented Apr 30, 2024 •

edited

cui369680775 commented Apr 30, 2024 via email

[BUG] 测试跟踪里查看缺陷管理，页面报错，无法正常填写缺陷 #30439

[BUG] 测试跟踪里查看缺陷管理，页面报错，无法正常填写缺陷 #30439

Comments

cui369680775 commented Apr 18, 2024

联系方式

MeterSphere 版本

使用外置数据库

问题描述

重现步骤

期待的正确结果

相关日志输出

附加信息

liangyao375 commented Apr 19, 2024

cui369680775 commented Apr 19, 2024

Zhuzhiming123zhu commented Apr 28, 2024

cui369680775 commented Apr 28, 2024

Zhuzhiming123zhu commented Apr 29, 2024

song-cc-rock commented Apr 29, 2024

song-cc-rock commented Apr 29, 2024 • edited

环境: MS版本: v2.10.14-lts, 禅道版本: v18.12 开源版, 禅道对接插件: v2.10.9

cui369680775 commented Apr 29, 2024

环境: MS版本: v2.10.14-lts, 禅道版本: v18.12 开源版, 禅道对接插件: v2.10.9

song-cc-rock commented Apr 29, 2024 • edited

环境: MS版本: v2.10.14-lts, 禅道版本: v18.12 开源版, 禅道对接插件: v2.10.9

cui369680775 commented Apr 29, 2024

环境: MS版本: v2.10.14-lts, 禅道版本: v18.12 开源版, 禅道对接插件: v2.10.9

youliyuan-fit2cloud commented Apr 30, 2024

cui369680775 commented Apr 30, 2024 via email

youliyuan-fit2cloud commented Apr 30, 2024 • edited

cui369680775 commented Apr 30, 2024 via email

song-cc-rock commented Apr 29, 2024 •

edited

song-cc-rock commented Apr 29, 2024 •

edited

youliyuan-fit2cloud commented Apr 30, 2024 •

edited