mautic:broadcasts:send - Call to a member function get() on null

[lordimac]

Mautic Version

5.0.x series

Way of installing

I'm using a Docker image from https://hub.docker.com/r/mautic/mautic

PHP version

8.1.27

What browsers are you seeing the problem on?

No response

What happened?

When trying to send the broadcast list with bash command/cronjob, I get the following error. It sends only 1 mail and aborts after this. Message gets send but the record for sent mails in Channels -> Emails is still 0.

How can we reproduce this issue?

Create email list and send with mautic:broadcasts:send

Relevant log output

name

In AssetModel.php line 129:

  [Error]
  Call to a member function get() on null


Exception trace:
  at /var/www/html/docroot/app/bundles/AssetBundle/Model/AssetModel.php:129
 Mautic\AssetBundle\Model\AssetModel->trackDownload() at /var/www/html/docroot/app/bundles/EmailBundle/Helper/MailHelper.php:1617
 Mautic\EmailBundle\Helper\MailHelper->createAssetDownloadEntries() at /var/www/html/docroot/app/bundles/EmailBundle/Helper/MailHelper.php:423
 Mautic\EmailBundle\Helper\MailHelper->send() at /var/www/html/docroot/app/bundles/EmailBundle/Helper/MailHelper.php:482
 Mautic\EmailBundle\Helper\MailHelper->queue() at /var/www/html/docroot/app/bundles/EmailBundle/Model/SendEmailToContact.php:380
 Mautic\EmailBundle\Model\SendEmailToContact->sendStandardEmail() at /var/www/html/docroot/app/bundles/EmailBundle/Model/SendEmailToContact.php:191
 Mautic\EmailBundle\Model\SendEmailToContact->send() at /var/www/html/docroot/app/bundles/EmailBundle/Model/EmailModel.php:1430
 Mautic\EmailBundle\Model\EmailModel->sendEmail() at /var/www/html/docroot/app/bundles/EmailBundle/Model/EmailModel.php:1063
 Mautic\EmailBundle\Model\EmailModel->sendEmailToLists() at /var/www/html/docroot/app/bundles/EmailBundle/EventListener/BroadcastSubscriber.php:48
 Mautic\EmailBundle\EventListener\BroadcastSubscriber->onBroadcast() at /var/www/html/vendor/symfony/event-dispatcher/EventDispatcher.php:270
 Symfony\Component\EventDispatcher\EventDispatcher::Symfony\Component\EventDispatcher\{closure}() at /var/www/html/vendor/symfony/event-dispatcher/EventDispatcher.php:230
 Symfony\Component\EventDispatcher\EventDispatcher->callListeners() at /var/www/html/vendor/symfony/event-dispatcher/EventDispatcher.php:59
 Symfony\Component\EventDispatcher\EventDispatcher->dispatch() at /var/www/html/docroot/app/bundles/ChannelBundle/Command/SendChannelBroadcastCommand.php:134
 Mautic\ChannelBundle\Command\SendChannelBroadcastCommand->execute() at /var/www/html/vendor/symfony/console/Command/Command.php:298
 Symfony\Component\Console\Command\Command->run() at /var/www/html/vendor/symfony/console/Application.php:1058
 Symfony\Component\Console\Application->doRunCommand() at /var/www/html/vendor/symfony/framework-bundle/Console/Application.php:96
 Symfony\Bundle\FrameworkBundle\Console\Application->doRunCommand() at /var/www/html/vendor/symfony/console/Application.php:301
 Symfony\Component\Console\Application->doRun() at /var/www/html/vendor/symfony/framework-bundle/Console/Application.php:82
 Symfony\Bundle\FrameworkBundle\Console\Application->doRun() at /var/www/html/vendor/symfony/console/Application.php:171
 Symfony\Component\Console\Application->run() at /var/www/html/bin/console:16

mautic:broadcasts:send [-c|--channel [CHANNEL]] [-i|--id [ID]] [--min-contact-id [MIN-CONTACT-ID]] [--max-contact-id [MAX-CONTACT-ID]] [-l|--limit [LIMIT]] [-b|--batch [BATCH]] [--thread-id [THREAD-ID]] [--max-threads [MAX-THREADS]] [--bypass-locking] [-t|--timeout TIMEOUT] [-x|--lock_mode LOCK_MODE] [-f|--force]

Code of Conduct

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[keyboardman]

Hi,

I've the same issue:
mautic: 5.0.x series
PHP Version 8.0.30

php bin/console mautic:broadcasts:send
In AssetModel.php line 129:
Call to a member function get() on null

[keyboardman]

I deleted the attachments. the problem has disappeared

[lordimac]

https://opencollective.com/bounties/contributions/753376

[dsp76]

I deleted the attachments. the problem has disappeared

So you say this only happens, when you try to send attachments with the mail? Is it recreatable?

[lordimac]

Yes it's recreatable, at least in Version 5.0.3. Cant tell much about 5.0.4 at the moment, because I cant update my docker env yet.

Sending with attachment ends up with above error "Call to a member function get() on null".
Sending without attachment is running fine.

test_1 was with attachment, mail is sent but not registered as sent and with error.
test_2 was without attachment. Everthing fine.

[keyboardman]

below are the error logs

2024-03-27T10:33:26.118362+00:00] mautic.ERROR: Error: Call to a member function get() on null (uncaught exception) at www/mautic/app/bundles/AssetBundle/Model/AssetModel.php line 129 while running console command mautic:broadcasts:send [stack trace] #0 /www/mautic/app/bundles/EmailBundle/Helper/MailHelper.php(1617): Mautic\AssetBundle\Model\AssetModel->trackDownload() #1 /www/mautic/app/bundles/EmailBundle/Helper/MailHelper.php(423): Mautic\EmailBundle\Helper\MailHelper->createAssetDownloadEntries() #2 www/mautic/app/bundles/EmailBundle/Helper/MailHelper.php(482): Mautic\EmailBundle\Helper\MailHelper->send() #3 www/mautic/app/bundles/EmailBundle/Model/SendEmailToContact.php(380): Mautic\EmailBundle\Helper\MailHelper->queue() #4 www/mautic/app/bundles/EmailBundle/Model/SendEmailToContact.php(191): Mautic\EmailBundle\Model\SendEmailToContact->sendStandardEmail() #5
www/mautic/app/bundles/EmailBundle/Model/EmailModel.php(1430): Mautic\EmailBundle\Model\SendEmailToContact->send() #6 www/mautic/app/bundles/EmailBundle/Model/EmailModel.php(1063): Mautic\EmailBundle\Model\EmailModel->sendEmail() #7 www/mautic/app/bundles/EmailBundle/EventListener/BroadcastSubscriber.php(48): Mautic\EmailBundle\Model\EmailModel->sendEmailToLists() #8 www/mautic/vendor/symfony/event-dispatcher/EventDispatcher.php(270): Mautic\EmailBundle\EventListener\BroadcastSubscriber->onBroadcast() #9 www/mautic/vendor/symfony/event-dispatcher/EventDispatcher.php(230): Symfony\Component\EventDispatcher\EventDispatcher::Symfony\Component\EventDispatcher{closure}() #10 www/mautic/vendor/symfony/event-dispatcher/EventDispatcher.php(59): Symfony\Component\EventDispatcher\EventDispatcher->callListeners() #11 www/mautic/app/bundles/ChannelBundle/Command/SendChannelBroadcastCommand.php(134): Symfony\Component\EventDispatcher\EventDispatcher->dispatch() #12 www/mautic/vendor/symfony/console/Command/Command.php(298): Mautic\ChannelBundle\Command\SendChannelBroadcastCommand->execute() #13 www/mautic/vendor/symfony/console/Application.php(1058): Symfony\Component\Console\Command\Command->run() #14 www/mautic/vendor/symfony/framework-bundle/Console/Application.php(96): Symfony\Component\Console\Application->doRunCommand() #15 www/mautic/vendor/symfony/console/Application.php(301): Symfony\Bundle\FrameworkBundle\Console\Application->doRunCommand() #16 www/mautic/vendor/symfony/framework-bundle/Console/Application.php(82): Symfony\Component\Console\Application->doRun() #17 www/mautic/vendor/symfony/console/Application.php(171): Symfony\Bundle\FrameworkBundle\Console\Application->doRun() #18 www/mautic/bin/console(16): Symfony\Component\Console\Application->run() #19 {main} []

[lordimac]

For your information, same problem in 5.0.4.