RSSGuard will not fetch any feeds

[touwys]

My RSS Guard issue boils down to this: [SOLVED] RSSGuard will not fetch any feeds · martinrotter/rssguard · Discussion #625

I am a first time user of RSS Guard, having been a long-time user of QuiteRSS.

RSS Guard (Lite), is currently installed as a portable version on a Windows 7x64 PC:

Installed: rssguard-4.6.6-6cf2717ed-lite-win7.7z

At first, I installed the regular portable version provided from RSS Guard Portable (RSS/ATOM feed reader) | PortableApps.com. I configured the app to taste, but removed it after it crashed consistently during the configuration process. Initially, though, RSS Guard would restart perfectly, instantly, when it had to when certain settings were changed — settings which demanded the restart by default.

After removing the regular version, I installed the Lite version of RSS Guard, and configured it. Then, I imported ca. 860 news feeds via OPML-file. This file was created and exported by a newsfeed reader, which resides on an Android 8 tablet. The "Import Feeds" window shows that "All feeds were successfully imported". However, I am perplexed by the fact that RSS Guard is not fetching feeds — not any, at all — whenever the command to do so, is executed. None. The log-file is empty, thus providing no clue.

Your guidance to fix this, is much appreciated.

Thank you.

[martinrotter]

Sorry, without logs I cannot really do anything. Double check your global and feed settings for network stuff like proxy server setting and/or OS firewall etc.

[touwys]

Sorry, without logs I cannot really do anything. Double check your global and feed settings for network stuff like proxy server setting and/or OS firewall etc.

@martinrotter:

I did double-check several times. I have cycled through all the various network configs, too, to check if it makes a difference, but it did not. Furthermore, I have to admit it that I don't fully grasp the network-settings. That said, I've never used a network proxy, and my Windows firewall settings equal that of QuiteRSS. These are screenshots of their current status:

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[martinrotter]

1. Start RSS Guard.
2. Open dialog "Application log" from "About" menu and keep it opened.
3. Try to fetch some feed.
4. Copy/paste the log from the dialog to here.

[touwys]

Thank you, @martinrotter

With the log-dialogue open, and consequently right-clicking on a feed, this is the log-text. (Note that when fetching the feed, not further log content appeared):

Log:

time=" 6.931" type="debug" -> CTRL is NOT pressed while sorting articles - sorting with standard mode. time=" 6.931" type="debug" -> core: Displaying messages from feeds IDs: 'null' and URLs: ''. time=" 6.932" type="debug" -> message-model: Repopulated model, SQL statement is now: 'SELECT Messages.id, Messages.is_read, Messages.is_important, Messages.is_deleted, Messages.is_pdeleted, Messages.feed, Messages.title, Messages.url, Messages.author, Messages.date_created, Messages.contents, Messages.enclosures, Messages.score, Messages.account_id, Messages.custom_id, Messages.custom_hash, Feeds.title, Feeds.is_rtl, CASE WHEN LENGTH(Messages.enclosures) > 10 THEN 'true' ELSE 'false' END AS has_enclosures, (SELECT GROUP_CONCAT(Labels.name) FROM Labels WHERE Messages.labels LIKE "%." || Labels.custom_id || ".%") as msg_labels, Messages.labels FROM Messages LEFT JOIN Feeds ON Messages.feed = Feeds.custom_id AND Messages.account_id = Feeds.account_id WHERE Feeds.custom_id IN (null) AND Messages.is_deleted = 0 AND Messages.is_pdeleted = 0 AND Messages.account_id = 1 ORDER BY Messages.is_important DESC, Messages.date_created DESC;'.

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[martinrotter]

More logs should appear, if not, then something is very wrong.

[touwys]

More logs only appear once I click on a feed — example log below. Fetching the feed does not add anything. Anything else I can check for you?

`time=" 6.931" type="debug" -> CTRL is NOT pressed while sorting articles - sorting with standard mode.
time=" 6.931" type="debug" -> core: Displaying messages from feeds IDs: 'null' and URLs: ''.
time=" 6.932" type="debug" -> message-model: Repopulated model, SQL statement is now:
'SELECT Messages.id, Messages.is_read, Messages.is_important, Messages.is_deleted, Messages.is_pdeleted, Messages.feed, Messages.title, Messages.url, Messages.author, Messages.date_created, Messages.contents, Messages.enclosures, Messages.score, Messages.account_id, Messages.custom_id, Messages.custom_hash, Feeds.title, Feeds.is_rtl, CASE WHEN LENGTH(Messages.enclosures) > 10 THEN 'true' ELSE 'false' END AS has_enclosures, (SELECT GROUP_CONCAT(Labels.name) FROM Labels WHERE Messages.labels LIKE "%." || Labels.custom_id || ".%") as msg_labels, Messages.labels FROM Messages LEFT JOIN Feeds ON Messages.feed = Feeds.custom_id AND Messages.account_id = Feeds.account_id WHERE Feeds.custom_id IN (null) AND Messages.is_deleted = 0 AND Messages.is_pdeleted = 0 AND Messages.account_id = 1 ORDER BY Messages.is_important DESC, Messages.date_created DESC;'.
time=" 1277.546" type="debug" -> gui: Main window hide event
time=" 1290.461" type="debug" -> CTRL is NOT pressed while sorting articles - sorting with standard mode.
time=" 1290.461" type="debug" -> core: Displaying messages from feeds IDs: 'null' and URLs: ''.
time=" 1290.461" type="debug" -> message-model: Repopulated model, SQL statement is now:
'SELECT Messages.id, Messages.is_read, Messages.is_important, Messages.is_deleted, Messages.is_pdeleted, Messages.feed, Messages.title, Messages.url, Messages.author, Messages.date_created, Messages.contents, Messages.enclosures, Messages.score, Messages.account_id, Messages.custom_id, Messages.custom_hash, Feeds.title, Feeds.is_rtl, CASE WHEN LENGTH(Messages.enclosures) > 10 THEN 'true' ELSE 'false' END AS has_enclosures, (SELECT GROUP_CONCAT(Labels.name) FROM Labels WHERE Messages.labels LIKE "%." || Labels.custom_id || ".%") as msg_labels, Messages.labels FROM Messages LEFT JOIN Feeds ON Messages.feed = Feeds.custom_id AND Messages.account_id = Feeds.account_id WHERE Feeds.custom_id IN (null) AND Messages.is_deleted = 0 AND Messages.is_pdeleted = 0 AND Messages.account_id = 1 ORDER BY Messages.is_important DESC, Messages.date_created DESC;'.
time=" 1301.648" type="debug" -> CTRL is NOT pressed while sorting articles - sorting with standard mode.
time=" 1301.648" type="debug" -> core: Displaying messages from feeds IDs: 'null' and URLs: ''.
time=" 1301.648" type="debug" -> message-model: Repopulated model, SQL statement is now:
'SELECT Messages.id, Messages.is_read, Messages.is_important, Messages.is_deleted, Messages.is_pdeleted, Messages.feed, Messages.title, Messages.url, Messages.author, Messages.date_created, Messages.contents, Messages.enclosures, Messages.score, Messages.account_id, Messages.custom_id, Messages.custom_hash, Feeds.title, Feeds.is_rtl, CASE WHEN LENGTH(Messages.enclosures) > 10 THEN 'true' ELSE 'false' END AS has_enclosures, (SELECT GROUP_CONCAT(Labels.name) FROM Labels WHERE Messages.labels LIKE "%." || Labels.custom_id || ".%") as msg_labels, Messages.labels FROM Messages LEFT JOIN Feeds ON Messages.feed = Feeds.custom_id AND Messages.account_id = Feeds.account_id WHERE Feeds.custom_id IN (null) AND Messages.is_deleted = 0 AND Messages.is_pdeleted = 0 AND Messages.account_id = 1 ORDER BY Messages.is_important DESC, Messages.date_created DESC;'.
time=" 1304.793" type="debug" -> CTRL is NOT pressed while sorting articles - sorting with standard mode.
time=" 1304.793" type="debug" -> core: Displaying messages from feeds IDs: 'null' and URLs: ''.
time=" 1304.793" type="debug" -> message-model: Repopulated model, SQL statement is now:
'SELECT Messages.id, Messages.is_read, Messages.is_important, Messages.is_deleted, Messages.is_pdeleted, Messages.feed, Messages.title, Messages.url, Messages.author, Messages.date_created, Messages.contents, Messages.enclosures, Messages.score, Messages.account_id, Messages.custom_id, Messages.custom_hash, Feeds.title, Feeds.is_rtl, CASE WHEN LENGTH(Messages.enclosures) > 10 THEN 'true' ELSE 'false' END AS has_enclosures, (SELECT GROUP_CONCAT(Labels.name) FROM Labels WHERE Messages.labels LIKE "%." || Labels.custom_id || ".%") as msg_labels, Messages.labels FROM Messages LEFT JOIN Feeds ON Messages.feed = Feeds.custom_id AND Messages.account_id = Feeds.account_id WHERE Feeds.custom_id IN (null) AND Messages.is_deleted = 0 AND Messages.is_pdeleted = 0 AND Messages.account_id = 1 ORDER BY Messages.is_important DESC, Messages.date_created DESC;'.
time=" 1306.281" type="debug" -> CTRL is NOT pressed while sorting articles - sorting with standard mode.
time=" 1306.281" type="debug" -> core: Displaying messages from feeds IDs: 'null' and URLs: ''.
time=" 1306.281" type="debug" -> message-model: Repopulated model, SQL statement is now:
'SELECT Messages.id, Messages.is_read, Messages.is_important, Messages.is_deleted, Messages.is_pdeleted, Messages.feed, Messages.title, Messages.url, Messages.author, Messages.date_created, Messages.contents, Messages.enclosures, Messages.score, Messages.account_id, Messages.custom_id, Messages.custom_hash, Feeds.title, Feeds.is_rtl, CASE WHEN LENGTH(Messages.enclosures) > 10 THEN 'true' ELSE 'false' END AS has_enclosures, (SELECT GROUP_CONCAT(Labels.name) FROM Labels WHERE Messages.labels LIKE "%." || Labels.custom_id || ".%") as msg_labels, Messages.labels FROM Messages LEFT JOIN Feeds ON Messages.feed = Feeds.custom_id AND Messages.account_id = Feeds.account_id WHERE Feeds.custom_id IN (null) AND Messages.is_deleted = 0 AND Messages.is_pdeleted = 0 AND Messages.account_id = 1 ORDER BY Messages.is_important DESC, Messages.date_created DESC;'.
time=" 1308.012" type="debug" -> CTRL is NOT pressed while sorting articles - sorting with standard mode.
time=" 1308.012" type="debug" -> core: Displaying messages from feeds IDs: 'null' and URLs: ''.
time=" 1308.012" type="debug" -> message-model: Repopulated model, SQL statement is now:
'SELECT Messages.id, Messages.is_read, Messages.is_important, Messages.is_deleted, Messages.is_pdeleted, Messages.feed, Messages.title, Messages.url, Messages.author, Messages.date_created, Messages.contents, Messages.enclosures, Messages.score, Messages.account_id, Messages.custom_id, Messages.custom_hash, Feeds.title, Feeds.is_rtl, CASE WHEN LENGTH(Messages.enclosures) > 10 THEN 'true' ELSE 'false' END AS has_enclosures, (SELECT GROUP_CONCAT(Labels.name) FROM Labels WHERE Messages.labels LIKE "%." || Labels.custom_id || ".%") as msg_labels, Messages.labels FROM Messages LEFT JOIN Feeds ON Messages.feed = Feeds.custom_id AND Messages.account_id = Feeds.account_id WHERE Feeds.custom_id IN (null) AND Messages.is_deleted = 0 AND Messages.is_pdeleted = 0 AND Messages.account_id = 1 ORDER BY Messages.is_important DESC, Messages.date_created DESC;'.
time=" 1309.157" type="debug" -> CTRL is NOT pressed while sorting articles - sorting with standard mode.
time=" 1309.157" type="debug" -> core: Displaying messages from feeds IDs: 'null' and URLs: ''.
time=" 1309.158" type="debug" -> message-model: Repopulated model, SQL statement is now:
'SELECT Messages.id, Messages.is_read, Messages.is_important, Messages.is_deleted, Messages.is_pdeleted, Messages.feed, Messages.title, Messages.url, Messages.author, Messages.date_created, Messages.contents, Messages.enclosures, Messages.score, Messages.account_id, Messages.custom_id, Messages.custom_hash, Feeds.title, Feeds.is_rtl, CASE WHEN LENGTH(Messages.enclosures) > 10 THEN 'true' ELSE 'false' END AS has_enclosures, (SELECT GROUP_CONCAT(Labels.name) FROM Labels WHERE Messages.labels LIKE "%." || Labels.custom_id || ".%") as msg_labels, Messages.labels FROM Messages LEFT JOIN Feeds ON Messages.feed = Feeds.custom_id AND Messages.account_id = Feeds.account_id WHERE Feeds.custom_id IN (null) AND Messages.is_deleted = 0 AND Messages.is_pdeleted = 0 AND Messages.account_id = 1 ORDER BY Messages.is_important DESC, Messages.date_created DESC;'.
time=" 1310.503" type="debug" -> CTRL is NOT pressed while sorting articles - sorting with standard mode.
time=" 1310.503" type="debug" -> core: Displaying messages from feeds IDs: 'null' and URLs: ''.
time=" 1310.504" type="debug" -> message-model: Repopulated model, SQL statement is now:
'SELECT Messages.id, Messages.is_read, Messages.is_important, Messages.is_deleted, Messages.is_pdeleted, Messages.feed, Messages.title, Messages.url, Messages.author, Messages.date_created, Messages.contents, Messages.enclosures, Messages.score, Messages.account_id, Messages.custom_id, Messages.custom_hash, Feeds.title, Feeds.is_rtl, CASE WHEN LENGTH(Messages.enclosures) > 10 THEN 'true' ELSE 'false' END AS has_enclosures, (SELECT GROUP_CONCAT(Labels.name) FROM Labels WHERE Messages.labels LIKE "%." || Labels.custom_id || ".%") as msg_labels, Messages.labels FROM Messages LEFT JOIN Feeds ON Messages.feed = Feeds.custom_id AND Messages.account_id = Feeds.account_id WHERE Feeds.custom_id IN (null) AND Messages.is_deleted = 0 AND Messages.is_pdeleted = 0 AND Messages.account_id = 1 ORDER BY Messages.is_important DESC, Messages.date_created DESC;'.
time=" 1311.164" type="debug" -> CTRL is NOT pressed while sorting articles - sorting with standard mode.
time=" 1311.164" type="debug" -> core: Displaying messages from feeds IDs: 'null' and URLs: ''.
time=" 1311.165" type="debug" -> message-model: Repopulated model, SQL statement is now:
'SELECT Messages.id, Messages.is_read, Messages.is_important, Messages.is_deleted, Messages.is_pdeleted, Messages.feed, Messages.title, Messages.url, Messages.author, Messages.date_created, Messages.contents, Messages.enclosures, Messages.score, Messages.account_id, Messages.custom_id, Messages.custom_hash, Feeds.title, Feeds.is_rtl, CASE WHEN LENGTH(Messages.enclosures) > 10 THEN 'true' ELSE 'false' END AS has_enclosures, (SELECT GROUP_CONCAT(Labels.name) FROM Labels WHERE Messages.labels LIKE "%." || Labels.custom_id || ".%") as msg_labels, Messages.labels FROM Messages LEFT JOIN Feeds ON Messages.feed = Feeds.custom_id AND Messages.account_id = Feeds.account_id WHERE Feeds.custom_id IN (null) AND Messages.is_deleted = 0 AND Messages.is_pdeleted = 0 AND Messages.account_id = 1 ORDER BY Messages.is_important DESC, Messages.date_created DESC;'.
time=" 1335.436" type="debug" -> CTRL is NOT pressed while sorting articles - sorting with standard mode.
time=" 1335.436" type="debug" -> core: Displaying messages from feeds IDs: 'null' and URLs: ''.
time=" 1335.436" type="debug" -> message-model: Repopulated model, SQL statement is now:
'SELECT Messages.id, Messages.is_read, Messages.is_important, Messages.is_deleted, Messages.is_pdeleted, Messages.feed, Messages.title, Messages.url, Messages.author, Messages.date_created, Messages.contents, Messages.enclosures, Messages.score, Messages.account_id, Messages.custom_id, Messages.custom_hash, Feeds.title, Feeds.is_rtl, CASE WHEN LENGTH(Messages.enclosures) > 10 THEN 'true' ELSE 'false' END AS has_enclosures, (SELECT GROUP_CONCAT(Labels.name) FROM Labels WHERE Messages.labels LIKE "%." || Labels.custom_id || ".%") as msg_labels, Messages.labels FROM Messages LEFT JOIN Feeds ON Messages.feed = Feeds.custom_id AND Messages.account_id = Feeds.account_id WHERE Feeds.custom_id IN (null) AND Messages.is_deleted = 0 AND Messages.is_pdeleted = 0 AND Messages.account_id = 1 ORDER BY Messages.is_important DESC, Messages.date_created DESC;'.
time=" 1344.919" type="debug" -> CTRL is NOT pressed while sorting articles - sorting with standard mode.
time=" 1344.919" type="debug" -> core: Displaying messages from feeds IDs: 'null' and URLs: ''.
time=" 1344.920" type="debug" -> message-model: Repopulated model, SQL statement is now:
'SELECT Messages.id, Messages.is_read, Messages.is_important, Messages.is_deleted, Messages.is_pdeleted, Messages.feed, Messages.title, Messages.url, Messages.author, Messages.date_created, Messages.contents, Messages.enclosures, Messages.score, Messages.account_id, Messages.custom_id, Messages.custom_hash, Feeds.title, Feeds.is_rtl, CASE WHEN LENGTH(Messages.enclosures) > 10 THEN 'true' ELSE 'false' END AS has_enclosures, (SELECT GROUP_CONCAT(Labels.name) FROM Labels WHERE Messages.labels LIKE "%." || Labels.custom_id || ".%") as msg_labels, Messages.labels FROM Messages LEFT JOIN Feeds ON Messages.feed = Feeds.custom_id AND Messages.account_id = Feeds.account_id WHERE Feeds.custom_id IN (null) AND Messages.is_deleted = 0 AND Messages.is_pdeleted = 0 AND Messages.account_id = 1 ORDER BY Messages.is_important DESC, Messages.date_created DESC;'.
time=" 1355.764" type="debug" -> CTRL is NOT pressed while sorting articles - sorting with standard mode.
time=" 1355.764" type="debug" -> core: Displaying messages from feeds IDs: 'null' and URLs: ''.
time=" 1355.764" type="debug" -> message-model: Repopulated model, SQL statement is now:
'SELECT Messages.id, Messages.is_read, Messages.is_important, Messages.is_deleted, Messages.is_pdeleted, Messages.feed, Messages.title, Messages.url, Messages.author, Messages.date_created, Messages.contents, Messages.enclosures, Messages.score, Messages.account_id, Messages.custom_id, Messages.custom_hash, Feeds.title, Feeds.is_rtl, CASE WHEN LENGTH(Messages.enclosures) > 10 THEN 'true' ELSE 'false' END AS has_enclosures, (SELECT GROUP_CONCAT(Labels.name) FROM Labels WHERE Messages.labels LIKE "%." || Labels.custom_id || ".%") as msg_labels, Messages.labels FROM Messages LEFT JOIN Feeds ON Messages.feed = Feeds.custom_id AND Messages.account_id = Feeds.account_id WHERE Feeds.custom_id IN (null) AND Messages.is_deleted = 0 AND Messages.is_pdeleted = 0 AND Messages.account_id = 1 ORDER BY Messages.is_important DESC, Messages.date_created DESC;'.
time=" 1361.321" type="debug" -> CTRL is NOT pressed while sorting articles - sorting with standard mode.
time=" 1361.321" type="debug" -> core: Displaying messages from feeds IDs: 'null' and URLs: ''.
time=" 1361.322" type="debug" -> message-model: Repopulated model, SQL statement is now:
'SELECT Messages.id, Messages.is_read, Messages.is_important, Messages.is_deleted, Messages.is_pdeleted, Messages.feed, Messages.title, Messages.url, Messages.author, Messages.date_created, Messages.contents, Messages.enclosures, Messages.score, Messages.account_id, Messages.custom_id, Messages.custom_hash, Feeds.title, Feeds.is_rtl, CASE WHEN LENGTH(Messages.enclosures) > 10 THEN 'true' ELSE 'false' END AS has_enclosures, (SELECT GROUP_CONCAT(Labels.name) FROM Labels WHERE Messages.labels LIKE "%." || Labels.custom_id || ".%") as msg_labels, Messages.labels FROM Messages LEFT JOIN Feeds ON Messages.feed = Feeds.custom_id AND Messages.account_id = Feeds.account_id WHERE Feeds.custom_id IN (null) AND Messages.is_deleted = 0 AND Messages.is_pdeleted = 0 AND Messages.account_id = 1 ORDER BY Messages.is_important DESC, Messages.date_created DESC;'.'
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[martinrotter]

Did you actually click the "Fetch" button?

[touwys]

Did you actually click the "Fetch" button?

Yes, the green "Fetch All'. Otherwise, I also tried fetching using the feed context menu — Main Menu > "Feds"> "Fetch All" — or "Feed Ctrl+Shift+U".

[touwys]

Can you please confirm that this what the portable folder installation should look like — ignoring the three folders preceded by the caret "^" sign?

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[martinrotter]

yes, seems to be right

[touwys]

Thanks, I thought that there might be something missing.

Although both the regular and the Lite version behave the same as far as the feed-fetching issue is concerned, the installation folder of the regular version (as provided by portable apps), looked somewhat different.

I really hope that you can track down the probable cause. Please let me know when you want me to test something else.

[martinrotter]

I have literally 0 ideas what could be causing this. If this was some widespread issue it would be already reported by many users. This must be something specific to your use case and/or PC environment.

[touwys]

I can quite imagine that. There appears to be what is an incompatibility between RSS Guard and my installation setup. I will keep on looking. Thank you for having taken the time to look into this.

[touwys]

BTW: could the OPML-file somehow be the cause? Although the app confirmed the imported OPML as OK, there are numerous feeds that do not have the usual URL/feed make-up, i.e. the feeds are created to read the articles using filtered URL's. It is a long shot, since I have previously used the same feeds in other feed readers.

[touwys]

@martinrotter

The "Initial Feeds" — which I initially declined to use — do get fetched:

[touwys]

@martinrotter, for your information, RSS Guard is operational. These are the steps I followed — using the same OPML-file:

Steps

1. Import the OPML-file into QuiteRSS.
2. Export the OPML-file from QuiteRSS.
3. Import the OPML-file into RSS Guard.
4. The bulk of all the feeds were now successfully fetched, once the OPML-file was engaged.

Notes & Questions:

5. Not all the feeds were successfully imported. The unsuccessful ones probably failed due to feed-app formatting discrepancies.

   Question: how does the user determine — in order to be able to fix the problem — which feeds were unfit for import?

6. Can rssguard-4.6.6-6cf2717ed-win10.7z be extracted as a portable version over the current Lite version, without any ill effect?

Application log:
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RSS Guard Application Log _ 202404111105.txt
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[martinrotter]

This is very weird and I bet that you somehow do someething wring and the app does not count with it.

Can you post screen video of how exactly you add some feed and it not works when fetching?

[martinrotter]

As for non-working feeds, they are visible in the log, not in the GUI so far, might change that.

[touwys]

This is very weird and I bet that you somehow do someething wring and the app does not count with it.

It's possible, of course, but unlikely. What could have gone wrong? Creating an account, importing the OPML, selecting and then fetching the appropriate feeds is a rather straightforward process. Also, bear in mind that the feeds were eventually successfully fetched — but then only once the OPML file had first been passed through QuiteRSS. Therein lies the rub.

Can you post screen video of how exactly you add some feed and it not works when fetching?

In view of the aforesaid, what more can be learned from a screen video? The feeds were successfully fetched, meaning that the prescribed steps were properly heeded. Isn't the real question why the OPML must first pass through another feed reader before it behaves as it should?

As for non-working feeds, they are visible in the log, not in the GUI so far, might change that.

I am very glad that you feel that way. It can be seen as an important, essential feature. Hopefully, you are going to apply it to the GUI soon. The user should not have to poke around log files to find the abnormal feeds to fix.

Thank you for this very nice app.