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Product Rating: Rating isn't Available in Admin Panel New Review page #38670
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Hi @hiren-gujarati. Thank you for your report.
Join Magento Community Engineering Slack and ask your questions in #github channel. |
Hi @engcom-Delta. Thank you for working on this issue.
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Hi @hiren-gujarati, Verified the issue on 2.4-develop and 2.4.7 and it is not reproducible. Steps to reproduce:- 1.Go to Admin > Marketing > All Reviews > New Review >Choose any product Please refer the attached screenshot and let us if we are missing something. After select/change Visibility it is showing Product Ratings every time |
✅ Jira issue https://jira.corp.adobe.com/browse/AC-11875 is successfully created for this GitHub issue. |
@magento give me 2.4-develop instance |
Hi @engcom-Delta. Thank you for your request. I'm working on Magento instance for you. |
Hi @engcom-Delta, here is your Magento Instance: https://cf48f0b7c7f8e7273b1adcae94464df1.instances-prod.magento-community.engineering |
@magento give me 2.4-develop instance |
Hi @hiren-gujarati. Thank you for your request. I'm working on Magento instance for you. |
Hi @hiren-gujarati, here is your Magento Instance: https://cf48f0b7c7f8e7273b1adcae94464df1.instances-prod.magento-community.engineering |
As mentions before Rating field is not visible every time so, initially it might work for you but if you navigate to other page and back to new review page then it is not working almost 9 out of 10 times. Please check attached video of this issue, I have tested on above 2.4-develop instance. 38670.webm |
Setting the visibility for rating attributes, indeed fixed it for me. |
@magento give me 2.4-develop instance |
Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you. |
Hi @engcom-Dash, here is your Magento Instance: https://cf48f0b7c7f8e7273b1adcae94464df1.instances-prod.magento-community.engineering |
Hi @hiren-gujarti Thanks for reporting and collaboration. Verified the issue on magneto 2.4 dev instance but the issue is still not reproducible. Steps to reproduce We are able to see the rating. Please refer the attached screenrecording. Let us know if we missed anything. Screen.Recording.2024-05-07.at.4.49.21.PM.1.mov |
Preconditions and environment
Steps to reproduce
After select/change Visibility it is not showing Product Ratings every time.
Expected result
It should send ajax request for update rating and show Product Rating every time when user select/change visibility.
Actual result
It is not sending ajax request and not showing Product Rating every time. Need to hard refresh multiple time to see Product Rating on select/change of visibility field.
Additional information
Due to any reason mentioned JS function is not calling every time on page load and it is causing issue.
https://github.com/magento/magento2/blob/2.4.7/app/code/Magento/Review/Block/Adminhtml/Add.php#L107-L109
Release note
No response
Triage and priority
The text was updated successfully, but these errors were encountered: