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General_statistics.dashboard.lookml
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General_statistics.dashboard.lookml
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- dashboard: general_statistics
title: General Statistics
layout: newspaper
elements:
- name: Location Distribution
title: Location Distribution
model: intercom
explore: cont_ic_users
type: looker_pie
fields:
- cont_ic_users.city
- cont_ic_users.count
filters:
cont_ic_users.city: "-NULL"
sorts:
- cont_ic_users.count desc
limit: 500
column_limit: 50
value_labels: legend
label_type: labPer
map_plot_mode: points
heatmap_gridlines: false
heatmap_gridlines_empty: false
heatmap_opacity: 0.5
show_region_field: true
draw_map_labels_above_data: true
map_tile_provider: positron
map_position: fit_data
map_scale_indicator: 'off'
map_pannable: true
map_zoomable: true
map_marker_type: circle
map_marker_icon_name: default
map_marker_radius_mode: proportional_value
map_marker_units: meters
map_marker_proportional_scale_type: linear
map_marker_color_mode: fixed
show_view_names: true
show_legend: true
quantize_map_value_colors: false
reverse_map_value_colors: false
stacking: ''
show_value_labels: false
label_density: 25
legend_position: center
x_axis_gridlines: false
y_axis_gridlines: true
limit_displayed_rows: false
y_axis_combined: true
show_y_axis_labels: true
show_y_axis_ticks: true
y_axis_tick_density: default
y_axis_tick_density_custom: 5
show_x_axis_label: true
show_x_axis_ticks: true
x_axis_scale: auto
y_axis_scale_mode: linear
ordering: none
show_null_labels: false
show_totals_labels: false
show_silhouette: false
totals_color: "#808080"
series_types: {}
row: 0
col: 0
width: 12
height: 7
- name: Ticket Closures
title: Ticket Closures
model: intercom
explore: conversations_parts
type: looker_line
fields:
- conversations_parts.updated_month
- conversations_parts.count
fill_fields:
- conversations_parts.updated_month
filters:
conversations_parts.part_type: close
sorts:
- conversations_parts.updated_month desc
limit: 500
column_limit: 50
stacking: ''
show_value_labels: false
label_density: 25
legend_position: center
x_axis_gridlines: false
y_axis_gridlines: true
show_view_names: true
limit_displayed_rows: false
y_axis_combined: true
show_y_axis_labels: true
show_y_axis_ticks: true
y_axis_tick_density: default
y_axis_tick_density_custom: 5
show_x_axis_label: true
show_x_axis_ticks: true
x_axis_scale: auto
y_axis_scale_mode: linear
show_null_points: true
point_style: none
interpolation: linear
ordering: none
show_null_labels: false
show_totals_labels: false
show_silhouette: false
totals_color: "#808080"
series_types: {}
row: 0
col: 12
width: 12
height: 7
- name: Percent of Tickets Solved
title: Percent of Tickets Solved
model: intercom
explore: conversations_parts
type: looker_column
fields:
- conversations.percent_of_tickets
- conversations.close
fill_fields:
- conversations.close
sorts:
- conversations.percent_of_tickets desc
limit: 500
column_limit: 50
stacking: ''
show_value_labels: true
label_density: 25
legend_position: center
x_axis_gridlines: false
y_axis_gridlines: true
show_view_names: true
limit_displayed_rows: false
y_axis_combined: true
show_y_axis_labels: true
show_y_axis_ticks: true
y_axis_tick_density: default
y_axis_tick_density_custom: 5
show_x_axis_label: true
show_x_axis_ticks: true
x_axis_scale: auto
y_axis_scale_mode: linear
ordering: none
show_null_labels: false
show_totals_labels: false
show_silhouette: false
totals_color: "#808080"
show_null_points: true
point_style: none
interpolation: linear
value_labels: legend
label_type: labPer
series_types: {}
row: 7
col: 0
width: 6
height: 8
- name: Ticket Creation
title: Ticket Creation
model: intercom
explore: conversations_parts
type: looker_line
fields:
- conversations.created_at_month
- conversations.tickets_cnt
fill_fields:
- conversations.created_at_month
filters:
admins.name: "-NULL"
sorts:
- conversations.created_at_month desc
limit: 500
column_limit: 50
stacking: ''
show_value_labels: false
label_density: 25
legend_position: center
x_axis_gridlines: false
y_axis_gridlines: true
show_view_names: true
limit_displayed_rows: false
y_axis_combined: true
show_y_axis_labels: true
show_y_axis_ticks: true
y_axis_tick_density: default
y_axis_tick_density_custom: 5
show_x_axis_label: true
show_x_axis_ticks: true
x_axis_scale: auto
y_axis_scale_mode: linear
show_null_points: true
point_style: none
interpolation: linear
value_labels: legend
label_type: labPer
ordering: none
show_null_labels: false
show_totals_labels: false
show_silhouette: false
totals_color: "#808080"
series_types: {}
row: 7
col: 12
width: 12
height: 8
- name: One Touch Tickets
title: One Touch Tickets
model: intercom
explore: conversations_parts
type: single_value
fields:
- ticket_stats.one_touch
limit: 500
column_limit: 50
custom_color_enabled: false
custom_color: forestgreen
show_single_value_title: true
show_comparison: false
comparison_type: value
comparison_reverse_colors: false
show_comparison_label: true
row: 15
col: 6
width: 6
height: 6
- name: New Tickets
title: New Tickets
model: intercom
explore: conversations_parts
type: single_value
fields:
- ticket_stats.new_count
limit: 500
column_limit: 50
custom_color_enabled: false
custom_color: forestgreen
show_single_value_title: true
show_comparison: false
comparison_type: value
comparison_reverse_colors: false
show_comparison_label: true
row: 15
col: 12
width: 6
height: 6
- name: Read Conversations
title: Read Conversations
model: intercom
explore: conversations_parts
type: looker_column
fields:
- conversations.percent_of_tickets
- conversations.read
fill_fields:
- conversations.read
sorts:
- conversations.percent_of_tickets desc
limit: 500
column_limit: 50
stacking: ''
show_value_labels: true
label_density: 25
legend_position: center
x_axis_gridlines: false
y_axis_gridlines: true
show_view_names: true
limit_displayed_rows: false
y_axis_combined: true
show_y_axis_labels: true
show_y_axis_ticks: true
y_axis_tick_density: default
y_axis_tick_density_custom: 5
show_x_axis_label: true
show_x_axis_ticks: true
x_axis_scale: auto
y_axis_scale_mode: linear
ordering: none
show_null_labels: false
show_totals_labels: false
show_silhouette: false
totals_color: "#808080"
row: 7
col: 6
width: 6
height: 8