[BUG] Cannot access WebUI with completely new docker image and default settings #305

joshoram80 · 2024-04-27T05:21:17Z

Is there an existing issue for this?

I have searched the existing issues

Current Behavior

Attempt to access via IP:Port. Get unauthorized

Expected Behavior

WebUI should load

Steps To Reproduce

docker compose up -d

Environment

Ubuntu 20.04
Docker install via apt

CPU architecture

x86-64

Docker creation

# qBittorrent - Torrent downloader
  qbittorrent:
    image: lscr.io/linuxserver/qbittorrent:latest
    container_name: qbittorrent
    restart: unless-stopped
    #network_mode: "service:gluetun"
    ports:
      - 8888:8080 # Explosed via gluetun
    volumes:
      - $DOCKERDIR/appdata/qbittorrent:/config
      - $HTPCDIR/data:/data # Ensure that the downloads folder is set to /data/downloads in qBittorrent
    environment:
      PUID: $PUID
      PGID: $PGID
      UMASK_SET: 002
      WEBUI_PORT: 8080

Container logs

The WebUI administrator username is: admin
27/04/2024
15:19:04
The WebUI administrator password was not set. A temporary password is provided for this session: xxxxxx
27/04/2024
15:19:04
You should set your own password in program preferences.
27/04/2024
15:19:04
Connection to localhost (127.0.0.1) 8080 port [tcp/http-alt] succeeded!
27/04/2024
15:19:04
[ls.io-init] done.

github-actions · 2024-04-27T05:21:41Z

Thanks for opening your first issue here! Be sure to follow the relevant issue templates, or risk having this issue marked as invalid.

Arelius-D · 2024-05-13T00:27:19Z

Mine did also stopp working.. well it's up and running but WebUI can not be accessed.

Docker version 26.1.2, build 211e74b
Docker Compose version v2.27.0

services:
  qbittorrent:
    image: lscr.io/linuxserver/qbittorrent:latest
    container_name: qbittorrent
    environment:
      - PUID=1000
      - PGID=1000
      - TZ=Europe/Stockholm
      - WEBUI_PORT=8085
      - TORRENTING_PORT=6881
    volumes:
      - ./:/config
      - /mnt/nas/media:/downloads
    network_mode: "container:gluetun"
    restart: unless-stopped

services:
  gluetun:
    image: qmcgaw/gluetun:latest
    container_name: gluetun
    cap_add:
      - NET_ADMIN
    devices:
      - /dev/net/tun:/dev/net/tun
    ports:
      - 9075:9075/tcp #HTTP Control Server 
      - 8085:8085 # qBittorrent WebUI
      - 6881:6881/tcp # qBittorrent torrenting port
      - 6881:6881/udp # qBittorrent torrenting port
    volumes:
      - ./:/gluetun
    environment:
      - VPN_SERVICE_PROVIDER=mullvad
      - VPN_TYPE=wireguard
      - WIREGUARD_PRIVATE_KEY=***************************
      - WIREGUARD_ADDRESSES=***************************/**
      - SERVER_CITIES=***************************
      - TZ=Europe/Stockholm
      - UPDATER_PERIOD=24h
      - HTTP_CONTROL_SERVER_ADDRESS=:9075
      - HTTP_CONTROL_SERVER_LOG=ON
    restart: unless-stopped

[migrations] started
[migrations] no migrations found
───────────────────────────────────────

      ██╗     ███████╗██╗ ██████╗
      ██║     ██╔════╝██║██╔═══██╗
      ██║     ███████╗██║██║   ██║
      ██║     ╚════██║██║██║   ██║
      ███████╗███████║██║╚██████╔╝
      ╚══════╝╚══════╝╚═╝ ╚═════╝

   Brought to you by linuxserver.io
───────────────────────────────────────

To support LSIO projects visit:
https://www.linuxserver.io/donate/

───────────────────────────────────────
GID/UID
───────────────────────────────────────

User UID:    1000
User GID:    1000
───────────────────────────────────────

[custom-init] No custom files found, skipping...
WebUI will be started shortly after internal preparations. Please wait...

******** Information ********
To control qBittorrent, access the WebUI at: http://localhost:8085

Connection to localhost (::1) 8085 port [tcp/*] succeeded!
[ls.io-init] done.
Catching signal: SIGTERM
Exiting cleanly
[migrations] started
[migrations] no migrations found
usermod: no changes
───────────────────────────────────────

      ██╗     ███████╗██╗ ██████╗
      ██║     ██╔════╝██║██╔═══██╗
      ██║     ███████╗██║██║   ██║
      ██║     ╚════██║██║██║   ██║
      ███████╗███████║██║╚██████╔╝
      ╚══════╝╚══════╝╚═╝ ╚═════╝

   Brought to you by linuxserver.io
───────────────────────────────────────

To support LSIO projects visit:
https://www.linuxserver.io/donate/

───────────────────────────────────────
GID/UID
───────────────────────────────────────

User UID:    1000
User GID:    1000
───────────────────────────────────────

[custom-init] No custom files found, skipping...
WebUI will be started shortly after internal preparations. Please wait...

******** Information ********
To control qBittorrent, access the WebUI at: http://localhost:8085

Connection to localhost (::1) 8085 port [tcp/*] succeeded!
[ls.io-init] done.

{
    "Id": "sha256:1b6809438ffedd2993f5c742bb4570910d8be64efe23a4c1191b35823c642ca4",
    "RepoTags": [
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    "RepoDigests": [
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            "6881/udp": {},
            "8080/tcp": {}
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        "Tty": false,
        "OpenStdin": false,
        "StdinOnce": false,
        "Env": [
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            "PS1=$(whoami)@$(hostname):$(pwd)\\$ ",
            "HOME=/config",
            "TERM=xterm",
            "S6_CMD_WAIT_FOR_SERVICES_MAXTIME=0",
            "S6_VERBOSITY=1",
            "S6_STAGE2_HOOK=/docker-mods",
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            "LSIO_FIRST_PARTY=true",
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        "Labels": {
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            "maintainer": "thespad",
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            "org.opencontainers.image.created": "2024-05-12T06:55:51+00:00",
            "org.opencontainers.image.description": "The [Qbittorrent](https://www.qbittorrent.org/) project aims to provide an open-source software alternative to µTorrent. qBittorrent is based on the Qt toolkit and libtorrent-rasterbar library.",
            "org.opencontainers.image.documentation": "https://docs.linuxserver.io/images/docker-qbittorrent",
            "org.opencontainers.image.licenses": "GPL-3.0-only",
            "org.opencontainers.image.ref.name": "15a3e2fef2740b93de6204463999a6b002002abd",
            "org.opencontainers.image.revision": "15a3e2fef2740b93de6204463999a6b002002abd",
            "org.opencontainers.image.source": "https://github.com/linuxserver/docker-qbittorrent",
            "org.opencontainers.image.title": "Qbittorrent",
            "org.opencontainers.image.url": "https://github.com/linuxserver/docker-qbittorrent/packages",
            "org.opencontainers.image.vendor": "linuxserver.io",
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    "Architecture": "arm64",
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aptalca · 2024-05-13T02:18:17Z

OP did not do the port mapping correctly. The limitation is explained in the readme.

Second poster's issue is likely gluetun related, which we don't provide support for.

Arelius-D · 2024-05-13T07:06:11Z

OP did not do the port mapping correctly. The limitation is explained in the readme.

Second poster's issue is likely gluetun related, which we don't provide support for.

You are assuming and you are wrong, cause it has been working without any issues, both services, as I said IT just from everything working fine went to not working.

..so I went ahead and got a older image of qBittorrent and guess what, everything is working.

Assuming shouldn’t be part of troubleshooting.

Roxedus · 2024-05-13T07:26:46Z

No assumptions are made? Aptalca is just setting expectations that we will not support gluetun.

There are two symptoms here, OPs unauthorized (which is to be expected when the information in the readme about the portmapping is not followed), and your WebUI can not be accessed.

There is not provided enough information to troubleshoot, as the image works fine in our tests, which are not using gluetun.

older image of qBittorrent [...unnecessary hostility..], everything is working

Does not help, what version? some ancient one from years ago? or just 2-3 builds ago?

Arelius-D · 2024-05-13T08:23:07Z

No assumptions are made? Aptalca is just setting expectations that we will not support gluetun.

There are two symptoms here, OPs unauthorized (which is to be expected when the information in the readme about the portmapping is not followed), and your WebUI can not be accessed.

There is not provided enough information to troubleshoot, as the image works fine in our tests, which are not using gluetun.

older image of qBittorrent [...unnecessary hostility..], everything is working

Does not help, what version? some ancient one from years ago? or just 2-3 builds ago?

I got triggered by that exact fact, there is no need to point out that this team dose not support some other tools, no one is actively or indirectly seeking any support for such situation or issue either..

OP did (and so did) try to run qBittorrent without the dependency of Gluetun. I actually even removed Qluetune and qBittorrent (including Networks) images entirely and restarted the Docker Daemon even. Pulled the latest image of qBittorrent with all new auto generated config files and the problem was exactly the same.

I for one fail to see logical reasons for this issue being related to any other service I'm running so I have not mentioned any of those.

There is no hostility from my part but sure if that is your take of things then that is on you.

We are here reporting the issue encountered, if the logs and so on are not enough then please do point out what else is required.

Roxedus · 2024-05-13T08:30:29Z

Would probably need a bit more than the issue template asks for. This should cover enough to troubleshoot further.
https://docs.linuxserver.io/general/how-to-get-support/

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[BUG] Cannot access WebUI with completely new docker image and default settings #305

[BUG] Cannot access WebUI with completely new docker image and default settings #305

joshoram80 commented Apr 27, 2024

github-actions bot commented Apr 27, 2024

Arelius-D commented May 13, 2024 •

edited

aptalca commented May 13, 2024

Arelius-D commented May 13, 2024 •

edited

Roxedus commented May 13, 2024

Arelius-D commented May 13, 2024

Roxedus commented May 13, 2024

[BUG] Cannot access WebUI with completely new docker image and default settings #305

[BUG] Cannot access WebUI with completely new docker image and default settings #305

Comments

joshoram80 commented Apr 27, 2024

Is there an existing issue for this?

Current Behavior

Expected Behavior

Steps To Reproduce

Environment

CPU architecture

Docker creation

Container logs

github-actions bot commented Apr 27, 2024

Arelius-D commented May 13, 2024 • edited

aptalca commented May 13, 2024

Arelius-D commented May 13, 2024 • edited

Roxedus commented May 13, 2024

Arelius-D commented May 13, 2024

Roxedus commented May 13, 2024

Arelius-D commented May 13, 2024 •

edited

Arelius-D commented May 13, 2024 •

edited