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Do we need to create a NEW thread with the customer message? Could the "processed by" be updated with only the customer note so that the message is the first thing we see without needing to scroll?
The text was updated successfully, but these errors were encountered:
Do we need to create a NEW thread with the customer message? Could the "processed by" be updated with only the customer note so that the message is the first thing we see without needing to scroll?
The text was updated successfully, but these errors were encountered: