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How to merge tickets? #225

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erbacellar opened this issue Sep 10, 2019 · 1 comment
Open

How to merge tickets? #225

erbacellar opened this issue Sep 10, 2019 · 1 comment
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Feature completion

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@erbacellar
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Hi there!

Is there any way to merge tickets into another one?
I know that there is a way in documentation (https://developer.zendesk.com/rest_api/docs/support/tickets#merge-tickets-into-target-ticket) but was already implemented in ZendeskApiClient?

Thanks in advance.

Ernane
@mikerogers123
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Hi @erbacellar, thanks for raising this. I have created a TODO card for this. PRs are of course welcome but we plan to add support for merging tickets - we will prioritise this in our usual workflow as a team.

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@erbacellar @mikerogers123