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The integration does not connect after wifi loss or power cycle #50

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ranademiradafija opened this issue Aug 30, 2023 · 6 comments
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@ranademiradafija
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The integratión works fine in the most situations, I'm very happy, congratulations for the developers. thank you so much!.

The problem is when I have a power cycle in the instesisbox device or the wifi conection fail. When de power returns or wifi conection is OK the integration show Not abailable all the time, then I restart HomeAsistant or reload de integraton to make it work again.

Please, I need help, How can I make the integration refresh automatically?

Thank You very much in advance,

@zvolgut
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zvolgut commented Aug 30, 2023

+1

I confirm the same behavior described by @ranademiradafija

In my case, I have an installation of over than 100 intesis devices and sometimes a disconnection occurs, becoming in a "Not available" state.

I cannot specify if it is due to a loss of Wi-Fi signal or power supply. The tests I have done have not been conclusive. I can try leaving a device isolated for longer if necessary.

When a device enters in that state there is no way for the integration to reconnect it.

At the moment I have an automation created every 4 hours that restarts HA if any device become in "Not Available" status.

@zvolgut
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zvolgut commented Sep 2, 2023

A capture of the problem,

image

The intesis device respon to ping:

ping 192.168.16.236 -t

Doing ping to 192.168.16.236 with 32 bytes of data:
Response from 192.168.16.236: bytes=32 time=5ms TTL=127
Response from 192.168.16.236: bytes=32 time=1ms TTL=127
Response from 192.168.16.236: bytes=32 time=30ms TTL=127
Response from 192.168.16.236: bytes=32 time=2ms TTL=127
Response from 192.168.16.236: bytes=32 time=11ms TTL=127
Response from 192.168.16.236: bytes=32 time=15ms TTL=127
Response from 192.168.16.236: bytes=32 time=23ms TTL=127
Response from 192.168.16.236: bytes=32 time=21ms TTL=127

@ranademiradafija
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ranademiradafija commented Sep 2, 2023 via email

@zvolgut
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zvolgut commented Sep 5, 2023

Hello,

We tried to do a reload instead of restarting and it works thank you! It takes about 1 minute to get connected again.

I've tried to do the reload on an automation and it also works (CCc01 is the entity id of the device):

image

@ranademiradafija
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ranademiradafija commented Sep 5, 2023

Oh!, it's good.
I will try to do it.
thank you very much.

update:
The automation works perfectly, thank you and greetings.

@CV8R
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CV8R commented Sep 26, 2023

+1 same problem, same symptoms and the kludge work around script to reload works.

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